Exclusive Hold, Holding an Intercom Call

4 / Call Handling

FUNCTION

HOLD

FUNCTION

[

HOLD

FUNCTION

9	4
1/2/3

FUNCTION

[

Exclusive Hold

Placing a trunk call on exclusive hold

1.Keyset is in use on an active call.

2.Press the Function key followed by the Hold key.

To retrieve

1.Press held outside line key (flashing green)

- or -

Press Function key and then dial 7 [.

Holding an Intercom Call

1.Press the Hold key .

To retrieve

1.Hang up, and return to idle state.

2.Pick up handset.

- or -

Press the Speaker key.

Automatic Hold

To activate

1.Keyset is idle or in use.

2.Press the Function key and then dial 94.

3.Dial 1 to hold outside calls only.

- or -

Dial 2 to hold all calls.

- or -

Dial 3 to hold intercom calls only.

4.Receive confirmation tone.

To cancel

1.Keyset is idle or in use.

2.Press the Function key and then dial [ 94.

3.Receive confirmation tone.

32	Protegé® Keyset User Guide - without display

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Sprint Nextel 699030 Exclusive Hold, Holding an Intercom Call, Automatic Hold, Placing a trunk call on exclusive hold

Contents

Protegé Page Contents Contents How to Use this Guide How to Locate InformationGetting Started Your Keyset’s Parts Dual Function Feature Keys Clear KeyDial Pad Function Key Hold KeyPull Out Tray Redial Key Volume Keys SpeakerphoneXfer/Conf Key Signal Description Understanding the Lights Understanding the Tones Care of Your Keyset Access To Features Feature InteractionYour Protegé Phone System Protegé Flexibility Answering Calls Answering Internal and Outside CallsIntercom Key Call Pickup Loud Bell Call PickupDirected Call Pickup Group Call Pickup Call Forward Cancel All Call Forwards To cancelDirect Call Forward To activate Busy Call Forward No Answer Call Forward External Call Forward ECF For systems requiring account codes Follow Me Call Forward Preset Follow Me Call Forward Remote Avoiding Calls Do Not DisturbTo activate DND at your extension Forced Diversion Agent Log Off/Log OnTo log off To log on Answering Calls Placing Intercom Calls Calling an ExtensionCalling a Virtual Number Calling the Attendant Voice to Ring Interchange VRI IntrusionDo Not Disturb Override Off-Hook Voice Announce Ohva Placing an Ohva call Using Least Cost Routing Placing Outside CallsPlacing Outside Calls Entering an Account Code Redialing Last Number Redial LNR Automatic Busy Redial ABR Saved Number Redial SNRUser Saved Number Redial Usnr To save a number Dialing Speed Dial Numbers To Dial on Any Available Outside LineTo Dial on a Specific Trunk or Trunk Route, Or With LCR Special Dialing Pulse to Tone ConversionInserting Special Dial Characters Callback To delete individual callbackTo delete all callbacks Responding to a Callback Placing a Callback to a Busy Trunk or Trunk RouteResponding to a Trunk Callback To cancel while waiting for extension to become available To cancel while ringingCamp On Authority Code Hold System HoldPlacing a trunk call on system hold Retrieve Exclusive Hold Holding an Intercom CallAutomatic Hold Placing a trunk call on exclusive hold Auto Transfer Mode Transferring CallsTransferring a Call Method Cancelling the transfer of an outside call Cancelling the transfer of an intercom call No Ring Transfer To place a no ring transfer MethodTo retrieve a no ring transfer from another extension Conference Forming a Conference Putting the Conference on Hold Private TalkForced Release Unsupervised Conference Call Handling Paging GroupExternal Tenant Group AnswerPaging Receive Selection To accept paging Messaging Leaving a Message at Another Keyset Answering a Message Deleting MessagesDeleting an individual message you sent Deleting all messages sent by you Convenience Features Mute Reminder Service Speed Dial Numbers Storing a Speed Dial NumberDeleting a Stored Number Assigning a Trunk or Trunk Route Deleting a Trunk or Trunk RouteStoring an Account Code Deleting an Account Code Group Listen Important Note Hunt Group Features UCD Agent Help Monitoring a UCD Call UCD Route Override Supervisor only Convenience Features Three Features For Easier Dialing Hot Key PadAutomatic Line Selection Hotline Hot Key Pad Automatic Line Selection Hotline Three Features For Easier Answering Voice CallAuto Answer Distinctive Ringing Voice Calls Auto AnswerDistinctive Ringing Password Change Changing your passwordSecurity Lock/Unlock Locking your phoneUnlocking your phone Cancel Operations Cancel Operations Setting the Feature Keys Programming a Feature Under a Feature KeyProgramming a DSS Key Deleting a Feature Key’s Contents Headset Operation Headset FunctionModels with headset jacks Models without headset jacks Background Music Voice Mail Dialing Voice MailTransferring to Voice Mail Extinguish Lit Voice Mail LED Forwarding to Voice Mail Retrieving Your Voice Mail MessagesCalling Another Extension Extinguish Lit Voice Mail LED Class of Service Hunt GroupIdle state Intercom Service Mode System AdministratorStation Tenant Group Index Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes

Sprint Nextel 699030 manual Exclusive Hold, Holding an Intercom Call, Automatic Hold, To retrieve

Models: 699030

Exclusive Hold

Placing a trunk call on exclusive hold

To retrieve

Holding an Intercom Call

Automatic Hold

To activate

To cancel