Sprint Nextel 699030 2. Messaging

5 / Paging and Messaging

41

Protegé

®Keyset User Guide - without display

Leaving a Message at Another

Keyset

Method 1

1. Dial the target extension number.

2. Dial 9.

3. Receive confirmation tone.

Method 2

1. Press the Function key and then dial 96.

2. Dial the target extension number.

3. Receive confirmation tone.

2. Messaging

You can send a “Call Me” message to another extension when you get no

answer or the line is busy. A Call Me message leaves a “message waiting” indi-

cation for the called party indicating that you were trying to reach them.

Keysets without display and single line telephones with message waiting lamps

can only receive Call Me messages.

In order to receive messages you will need to program one of the dual function

feature keys as a “Message Waiting”key. The associated LED will light if you

have a message waiting.

To extinguish the message waiting indication (lamp or stutter dial tone), the

reply call must be answered. If the call goes unanswered, the message waiting

indication continues.

For instructions on how to program a dual function feature key, see page 59.

The feature code is Function key, dial 96.

There are two ways to leave a call me message. The first is for leaving a mes-

sage at a busy or unattended extension. Use the second method to leave a mes-

sage at another extension without calling that extension.

x x x

x x x

FUNCTION

9

9

6

Contents

Main P Digital Hybrid Key System Keyset User Guidewithout Display Item Number 699030 Q UICK G UIDE TO F EATURE C Q UICK G UIDE TO N INDIVIDUAL SPEED DIAL NUMBERS Contents Introduction Call Handling Making Calls Answering Calls Page 1 1. How to Use this Guide oneIntroduction Getting Started How to Locate Information 2. Your Keysets Parts 2 3 Clear Key Dial Pad Dual Function Feature Keys Page Page 6 3. Understanding the Lights 7 4. Understanding the Tones Warning 5. Care of Your Keyset 8 6. Your Proteg Phone System 1. Answering Calls twoAnswering Calls 10Proteg Loud Bell Call Pickup Directed Call Pickup 2. Call Pickup 3. Call Forward 12Proteg Cancel All Call Forwards Direct Call Forward 13 Busy Call Forward No Answer Call Forward 14Proteg External Call Forward (ECF) 15 Follow Me Call Forward - Preset Follow Me Call Forward - Remote 16Proteg Do Not Disturb 3. Avoiding Calls 17 Forced Diversion Agent Log Off/Log On Page 19 Calling an Extension Calling a Virtual Number Calling the Attendant 1. Placing Intercom Calls threeMaking Calls Page 21 Placing an OHVAcall 2.Off-Hook Voice Announce (OHVA) 22Proteg Placing Outside Calls Using Least Cost Routing Entering an Account Code 3. Placing Outside Calls 23 4. Redialing Last Number Redial (LNR) 24Proteg Automatic Busy Redial (ABR) Saved Number Redial (SNR) User Saved Number Redial (USNR) 5. Dialing Speed Dial Numbers 26Proteg Pulse to Tone Conversion Inserting Special Dial Characters 6. Special Dialing 27 Placing a Callback to a Busy Or Unattended Extension 7. Callback Page 8. Camp On 30Proteg 9. Authority Code 31 System Hold 1. Hold fourCall Handling 32Proteg Exclusive Hold Holding an Intercom Call Automatic Hold 33 2. Transferring Calls 34Proteg Transferring a Call - Method 2 35 No Ring Transfer 36Proteg Forming a Conference 3. Conference 37 Putting the Conference on Hold Private Talk Forced Release Unsupervised Conference Page Paging 39 and Messaging Group Page 40Proteg Tenant Group Page Page Answer Paging Receive Selection 41 2. Messaging 42Proteg Answering a Message Deleting Messages Convenience Features six 1. Mute 44Proteg 2. Reminder Service 45 Storing a Speed Dial Number Deleting a Stored Number 3. Speed Dial Numbers 46Proteg Assigning a Trunk or Trunk Route Deleting a Trunk or Trunk Route Storing an Account Code Deleting an Account Code 4. Group Listen Important Note 48Proteg UCD Agent Help 5. Hunt Group Features 49 Monitoring a UCD Call in Progress UCDRoute Override(Supervisor only) Page Customizing Your Keyset seven 51 1.Three Features For Easier Dialing 52Proteg Hot Key Pad Automatic Line Selection 53 Hotline 54Proteg 2.Three Features For Easier Answering 55 Voice Calls Auto Answer Distinctive Ringing 56Proteg 3. Security Caution 57 Lock/Unlock 58Proteg Cancel Operations 4. Cancel Operations 59 Programming a Feature Under a Feature Key Programming a DSS Key 5. Setting the Feature Keys 60Proteg Programming a Speed Dial Number Under a Feature Key Programming the Secondary Level of a Dual Function Feature Key Deleting a Feature Keys Contents 61 6. Headset Operation 62Proteg 7. Background Music 63 1. Voice Mail eightVoice MailFeatures Dialing Voice Mail Transferring to Voice Mail Page Glossary 66Proteg Index 68Proteg Page Page Q UICK G UIDE TO N INDIVIDUAL SPEED DIAL NUMBERS P Digital Hybrid Key System Keyset User Guidewithout Display Item Number 699030 Q UICK G UIDE TO F EATURE C