| Symptom | Possible Cause | Action | |
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| The toner cartridge's sealing | Replace the toner cartridge |
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| tape is not pulled out. | and pull out the sealing |
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| tape. Then reinstall the |
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| cartridge. |
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| Refer to "Installing the |
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| toner cartridge" pages 2 |
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| — 4. |
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| The printer fed two or more | Fan the print media |
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| sheets at a time. | before loading. Refer to |
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| "Loading paper" pages 12 |
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| – 14. |
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| A jam error occurred | Check for a paper jam. |
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| (If the Error LED indicator | Refer to "Clearing paper |
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| Blank page | is lit.) | jams" pages 67 — 68. | |
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| Make sure that the paper |
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| release lever is in the |
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| locked position before |
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| printing. |
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| The toner cartridge is out of | Replace the toner cartridge. |
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| toner | Refer to "Installing the |
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| toner cartridge" pages 2 |
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| — 4. |
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| The toner cartridge is damaged. | Replace the toner cartridge. |
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| Refer to "Installing the |
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| toner cartridge" pages 2 |
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| — 4. |
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| The print media is moist. | Remove the most media |
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| and load new, dry media. |
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| Refer to "Loading paper" |
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| pages 12 — 14. |
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| Printer |
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| The print media is outside | Use recommended print | |
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| Printer | ||
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| the recommended | media. | |
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| Printer | ||
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| Printer | specifications. | Refer to "Selecting print |
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| media" page 11. |
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Partial deletions | The toner cartridge is damaged. | Replace the toner cartridge. | ||
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| Refer to "Installing the |
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| toner cartridge" pages 2 |
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| — 4. |
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72
