Symptom | Possible Cause | Action | |||
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| The paper path is dirty. | Print out several blank | |
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| Printer |
| sheets. | |
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| The toner cartridge is damaged. | Replace the toner cartridge. | |
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| Refer to "Installing the | |
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| toner cartridge" pages 2 | |
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| — 4. | |
Repetitive defects |
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| The print media is outside | Use recommended print | |
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| the recommended | media. | |
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| specifications. | Refer to "Selecting print | |
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| media" page 11. | |
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| Printer |
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The laser output port window | Clean the output port | ||||
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| is dirty. | window. Refer to | |
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| "Cleaning the output port | |
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| window" pages 66— 67. | |
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Character voids | The toner cartridge is damaged. | Replace the toner cartridge. | |||
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| Refer to "Installing the | |
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| toner cartridge" pages 2 | |
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| — 4. | |
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| The print media is moist | Remove the moist media | |
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| Printer |
| and load new, dry media. | |
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| Refer to "Loading paper" | ||
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| pages 12 — 14 | |
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| The print media is outside | Use recommended print | |
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| the recommended | media. | |
| Toner smears | ||||
| specifications. | Refer to "Selecting print | |||
| when rubbed |
| media" page 11. | ||
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| The toner cartridge is damaged. | Replace the toner cartridge. | |
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| Refer to "Installing the | |
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| toner cartridge" pages 2 | |
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| — 4. | |
| Black page |
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71