Symptom

Possible Cause

Action

 

 

 

The paper path is dirty.

Print out several blank

 

 

Printer

 

sheets.

 

 

 

 

 

 

 

The toner cartridge is damaged.

Replace the toner cartridge.

 

 

 

 

Refer to "Installing the

 

 

 

 

toner cartridge" pages 2

 

 

 

 

— 4.

Repetitive defects

 

 

 

 

 

 

 

 

 

 

 

The print media is outside

Use recommended print

 

 

 

the recommended

media.

 

 

 

specifications.

Refer to "Selecting print

 

 

 

 

media" page 11.

 

 

Printer

 

 

The laser output port window

Clean the output port

 

 

 

 

 

 

is dirty.

window. Refer to

 

 

 

 

"Cleaning the output port

 

 

 

 

window" pages 66— 67.

 

 

 

 

 

 

 

 

 

Character voids

The toner cartridge is damaged.

Replace the toner cartridge.

 

 

 

 

Refer to "Installing the

 

 

 

 

toner cartridge" pages 2

 

 

 

 

— 4.

 

 

 

 

 

 

 

 

The print media is moist

Remove the moist media

 

 

Printer

 

and load new, dry media.

 

 

 

Refer to "Loading paper"

 

 

 

 

 

 

 

 

pages 12 — 14

 

 

 

 

 

 

 

 

The print media is outside

Use recommended print

 

 

 

the recommended

media.

 

Toner smears

 

specifications.

Refer to "Selecting print

 

when rubbed

 

media" page 11.

 

 

 

 

 

 

 

 

The toner cartridge is damaged.

Replace the toner cartridge.

 

 

 

 

Refer to "Installing the

 

 

 

 

toner cartridge" pages 2

 

 

 

 

— 4.

 

Black page

 

 

 

 

 

 

 

71

Page 81
Image 81
Star Micronics 4000 user manual Repetitive defects, Character voids, Black