Tektronix 360 Print using color option, Print Options dialog box, select Color/Grayscale

Troubleshooting 8

Image Quality Problems (cont'd.)

Symptom	Solution
Colors do not print as	■ Make sure that the switch on the side of the paper or
expected.	transparency tray is set for the type of media on which
	you are going to print.
	■ Refer to “Adjusting the color of your prints” on page 5-2
	for details on how to select TekColor color corrections.
	■ You may have attempted to print on transparencies
	loaded in a paper tray but did not select Transparency
	as the tray selection or paper source in the printer
	driver. Refer to “Printing transparencies” on page 4-13
	for more information.
	■ Refer to “Printed colors are not what you expected” on
	page 8-31 for more tips.
	■ Refer to “Printing and using the color sampler charts”
	on page 5-6.
Image prints in black-	■ PC users: Be sure to use a driver that supports color
and-white instead of	PostScript. If you are running Windows, use the
color.	Tektronix-supplied driver that was shipped with the
	printer’s software. Refer to “Printing from a PC” on
	page 4-19 for information on drivers.
	■ Microsoft Excel users: In the Print dialog box, check
	the Print using color option.
	■ Macintosh users: Use a supported color PostScript
	printer driver and the Phaser 360 printer’s PPD file. In
	the Print Options dialog box, select Color/Grayscale.
	Refer to page 4-35 for more details on how to print from
	a Macintosh.
	■ You may need to install application-related files such as
	a PDF or PPD file for QuarkXPress.
	■ PC users: Refer to “PC/Windows software” on
	page 3-2 for information.
	■ Macintosh users: Refer to “Mac OS software” on
	page 3-16 for information.
	■ You may have incorrectly sent the Monochrome color
	correction utility file to the printer. Send another color
	correction utility file to the printer, use a front panel
	selection, or print from a driver.

User Manual 8-7