Tektronix user manual 14Phaser 360 Color Printer

8Troubleshooting

6.If one or more of the color bars are still missing or are light, repeat the cleaning sequence by pressing the Clean button again. When cleaning ends, the printer outputs a Cleaning Page that you may discard as normal ofÞce waste.

7.If the second cleaning sequence does not cure the light stripes or missing colors problem, press the Clean button to repeat the cleaning sequence.

Note The third cleaning sequence implements a more extensive cleaning of the printer, which may take longer for the printer to execute than the previous two cleanings.

8.If your prints still have color stripe problems after the third cleaning sequence, turn the printer off for at least 8 hours to allow the ink to solidify. When the printer is turned back on, it will perform a self-cleaning routine that should resolve the problem.

9.If your prints still have color stripe problems, service may be required.

10.Return the printer to normal operation by pressing the Exit button until the Ready message appears.

8-14Phaser 360 Color Printer