Tektronix 360 user manual Troubleshooting

Chapter

8 Troubleshooting

Overview

Your Tektronix Phaser 360 color printer is designed for reliable operation even in high-volume printing environments. When printer problems do arise, most are easy to resolve without a service call. Proper usage and maintenance will help keep your printer performing at its peak. This chapter includes the following topics:

■ÒFront panel error messagesÓ on page 8-2

■ÒTroubleshooting quick referenceÓ on page 8-5

■ÒLight stripes on prints: cleaning the printheadÓ on page 8-12

■ÒMedia jams and misfeedsÓ on page 8-15

■ÒInk smearsÓ on page 8-20

■ÒIf your Þle doesnÕt printÓ on page 8-21

■ÒPrinted colors are not what you expectedÓ on page 8-31

User Manual 8-1