Chapter

6 Troubleshooting

If you need help

If you need assistance, contact your local Tektronix dealer or sales representative, Tektronix Customer Support Hotline, the Tektronix Bulletin Board Service (BBS), TektronixÕ interactive fax system (HAL and EuroHAL). This table lists all the ways to get help from Tektronix; detailed information follows.

At a glance: electronic addresses and telephone numbers

 

Customer service

U.S. and Canada:

 

Technical support

1-800-835-6100 (toll-free)

 

 

 

Ordering

Outside U.S. and Canada:

 

Service

Contact your local dealer or Tektronix representative.

 

 

 

 

 

 

HAL fax library

U.S. and Canada:

 

 

 

 

1-800-835-6100 (toll-free)

 

 

 

 

All locations:

 

 

 

 

(503) 682-7450

 

 

 

 

EuroHAL fax library

Refer to page 6-5 for numbers for specific countries.

 

 

 

 

Bulletin Board Service (BBS)

(503) 685-4504 (using a modem and computer)

 

 

 

 

Internet

 

 

 

 

 

 

 

 

 

 

 

 

 

World Wide Web

http://www.tek.com/Color_Printers

 

 

Automatic File Server

color_printer_info@tek.com

 

 

 

 

Technical Support

support@ColorPrinters.tek.com

 

 

America On-Line

Keyword: Tektronix

 

 

eWorld

Shortcut: Tektronix

 

 

CompuServe

Go Tektronix

 

 

 

 

 

User Manual

6-1

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Tektronix 480X Troubleshooting, If you need help, At a glance electronic addresses and telephone numbers, Toll-free, 503

480X specifications

The Tektronix 480X is a versatile and powerful test and measurement instrument that has gained recognition in various sectors, particularly in electronic design and troubleshooting. This oscilloscope combines cutting-edge technologies with an array of powerful features, catering primarily to engineers and technicians working in complex electronic environments.

One of the standout features of the Tektronix 480X is its exceptional bandwidth. With a significant frequency range, it can efficiently analyze high-speed digital signals, making it an invaluable tool in today’s fast-paced technological landscape. This bandwidth ability ensures that users can capture fast transients without compromising on the signal integrity, which is critical for performance analysis in modern circuits.

The instrument is equipped with advanced triggering options that enhance its usability. The various triggering capabilities, including edge and pulse-width triggering, allow technicians to capture elusive signal events with precision. This added functionality ensures that users can isolate and evaluate specific aspects of signals in real time, a crucial feature when diagnosing complex issues.

Additionally, the Tektronix 480X boasts a user-friendly interface, which is intuitive even for those who might be newer to oscilloscopes. The well-organized controls, combined with a clear display, make it easy to navigate through various functionalities and settings. This user-centric design enhances productivity by minimizing the learning curve for new users.

The high-speed sampling capability of the Tektronix 480X is another notable characteristic. Armed with a fast sampling rate, this oscilloscope can accurately reconstruct waveforms, ensuring detailed visualization of electronic signals. The high-resolution display complements this feature, allowing engineers to detect noise or distortions in the signal that may otherwise go unnoticed.

Furthermore, the Tektronix 480X supports a range of analysis features that provide insights into signal trends and behaviors. With integrated measurement tools, users can perform automated measurements like rise time, fall time, and frequency analysis, enhancing the overall functionality of the oscilloscope.

In conclusion, the Tektronix 480X is a robust tool that combines advanced technology and user-friendly features to support engineers in their test and measurement tasks. With its impressive bandwidth, advanced triggering options, and high-speed sampling capability, it is designed to meet the demands of modern electronic applications, making it a preferred choice for professionals in the field.