Unitech MS860 manual Troubleshooting, Problems and Solutions, continued

TROUBLESHOOTING

Problems and Solutions, continued

Step 5: Close VCOM and test the MS860’s network connection as follows:

Open a DOS session (Start / Run / type “cmd”).

Type “ping ##.##.##.##” (replacing # symbols with your MS860’s actual IP address).

The results should be similar to that below:

If no packets are found, try a few more times.

If the ping “times out” consistently, then the MS860 is not connected to the network and you need to start your setup over.

If 1 to 3 packets are received, then you are too far from the Access Point and have a weak connec- tion. Steps to resolve this include:

zGet closer to the Access Point.

zIf the AP has an antenna, get it as high in the air as possible.

zDisable the AP’s Power Saving option (if it has one). Set the AP for maximum power usage (if possible).

zSet the MS860’s Power Saving mode to “off”.

zConcrete walls, large metal objects, etc. can impede the WiFi signal and should be ac- counted for and avoided.

MS860 WiFi Manual 92