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EP100 manual
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132 pages, 1.62 Mb
CONVERSip EP100 Digital Endpoint
User Guide
Contents
Main
CONVERSip EP100 Digital Endpoint User Guide
TABLE OF CONTENTS
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Introduction
Audience Description
Related Publications
Conventions Used in this Manual
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Sept 04 Comdial 15
1. OVERVIEW
Figure 1-1 EP100-24
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1.1 Understanding the Basic Functions
1.1.1 YOUR EP100S BUTTONS
HOLD
Direct Station Select/Busy Lamp Field (DSS/BLF) Programmable Buttons
SHIFT
1.1.2 EP100 DISPLAY LIGHTS
The lights (LEDs) on your EP100 indicate the status of lines, features, and intercoms.
:
1.2 Positioning Your EP100
1.3 Setting Display Contrast
1.4 Setting a Personal Ringing Tone
1.5 Setting Volume Levels
1.6 Answering and Making Calls
1.7 Speakerphone Usage Guidelines
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2. ANSWERING CALLS
2.1 Answering Outside Calls
2.2 Answering Intercom Calls
2.3 Night-Transferred Calls - Line Access From Any Station
2.4 Holding Calls
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2.5 Call Pickup
2.5.1 GROUP CALL PICKUP
2.5.2 DIRECTED CALL PICKUP
2.5.3 PICKUP FOR MONITORED STATIONS
Sept 04 Comdial 35
Answering Calls for Other Stations
2.6 Receiving Subdued Off-Hook Voice Announcements (SOHVA)
2.6.1 VOICE ANNOUNCE BLOCKING
2.7 Caller ID (Automatic Number Identification)
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3. MAKING CALLS
3.1 Making Outside Calls
3.2 Making Intercom Calls
3.3 Automatic Dialing
3.4 Redialing
3.4.1 REDIAL - LAST-DIALED NUMBER
3.4.2 REDIAL PROGRAMMING (STORING NUMBERS)
3.5 Camping On - Busy Station, Automatic Callback
3.6 Advanced Camping On Options
3.6.2 CAMPING ON - BUSY STATION, WAIT FOR AN ANSWER (CALL WAITING)
Making Calls
46 Comdial Sept 04
3. Lift handset to answer call.
Camping On Options
3.7 Sending Subdued Off-Hook Voice Announcements (SOHVA)
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4. ADVANCED CALL HANDLING
4.1 Waiting For A Line (Queuing)
4.2 Conferencing
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4.3 Call Forwarding
4.3.1 FORWARDING A CALL
4.3.2 DIVERTING ALL INCOMING CALLS TO ANOTHER STATION
4.4 Call Forward Outside System (CFOS)
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4.5 Call Parking
4.5.1 PARKING A CALL
4.5.2 HANDLING PARK RECALLS
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4.6 Call Transferring
4.6.1 SCREENED CALL TRANSFERS
4.6.2 UNSCREENED CALL TRANSFERS
4.7 Other Call Transferring Options
4.7.1 HOT TRANSFER
4.7.2 QUICK TRANSFER
Advanced Call Handling
62 Comdial Sept 04
Sept 04 Comdial 63
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5. NONVERBAL MESSAGING
5.1 LCD Message Delivery
Nonverbal Messaging
66 Comdial Sept 04
To turn off the message and your intercom light, press INTERCOM and dial #02.
LCD MESSAGE LIST
(Write the attendant supplied messages here.)
Dial Code Message
5.2 Message Waiting Light and Messaging
LCD MESSAGE LIST
Dial Code Message
5.3 Response Message Delivery
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6. PROGRAMMING
6.1 DSS Numbers
CAUTION
6.2 Speed Dial Numbers
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6.3 Feature Access Codes
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6.4 LCD Feature Buttons
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6.5 Reminder Alert
6.6 Response Message Button
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7. OTHER ADVANCED FEATURES
7.1 Background Music
7.2 Line Groups
7.3 Do Not Disturb Condition
Line Group Access Codes Line Group Default Code Active Code*
7.4 Automatic Redial
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7.5 Tracker Paging System
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7.6 Auxiliary Jack
Connectors on Bottom of Telephone
Auxiliary Jack
Line Cord Handset
Auxiliary Jack Handset
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7.7 Account Codes
CAUTION
7.8 Dial By Name
7.9 Volume Control
7.9.1 SETTING CURRENT VOLUME LEVEL
7.9.2 MUTING YOUR EP100
7.10 Default Volume Control
7.11 Programmed Button Display
7.11.1 BUTTON FUNCTIONS DISPLAY (BUTTON QUERY)
7.11.2 STATUS OF BUSY LINES AND STATIONS (BUSY DSS/BLF BUTTON INQUIRY)
7.12 Automatic Set Relocation
7.13 Paging
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APPENDIX A FEATURE ACCESS CODES
Feature Enable Code Disable Code
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Sept 04 Comdial 101
APPENDIX B DISPLAY ABBREVIATIONS
This chart identifies the soft key label abbreviations that appear on the EP100 LCD.
APAGE
ARECD
ARING
Display Abbreviations
102 Comdial Sept 04
Sept 04 Comdial 103
Display Abbreviations
104 Comdial Sept 04
Sept 04 Comdial 105
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APPENDIX C FEATURE NETWORKING SUPPORT
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APPENDIX D GLOSSARY
A
B
C
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D
E
H
I
K
L
M
N
O
P
Q
R
S
T
U
V
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Sept 04 Comdial 131
INDEX A
B
G
C
D
H
I
S
L
M
T
U
V
Z