CONVERSip EP100 User

3.Dial extension number of station where call is currently on hold.

4.Press DSS/BLF button or TAP to answer call.

Often, you will have more than one call on hold at your station. You know you can retrieve the last call placed on hold simply by pressing TAP; however, if you do not have line appearance for a line on which another call is holding, the system provides a way for you to access that call before servicing the last call you placed on hold.

To scan your held calls and retrieve a specific one:

1.Repeatedly press HOLD to scan held call list.

2.Press TAP to retrieve call.

2.5Call Pickup

The EP100 offers three distinct methods to answer incoming calls that are ringing at other stations.

2.5.1 GROUP CALL PICKUP

The installer often arranges several telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group.

To answer a call that is ringing within your group,

1.Press INTERCOM.

2.Dial #4.

3.Speak toward telephone, or lift handset if privacy is desired.

2.5.2 DIRECTED CALL PICKUP

Also, you can answer a call that is ringing at any telephone in the system if you know the ringing telephone’s extension number.

To answer a call that is ringing at any telephone in the system,

Sept ‘04

Comdial

33

Page 31
Image 31
Vertical Communications EP100 manual Group Call Pickup, Directed Call Pickup