Vertical Communications EP100 manual Call Parking, Parking a Call, Handling Park Recalls

Advanced Call Handling

4.5 Call Parking

4.5.1 PARKING A CALL

You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call. You accomplish this by placing the call in one of many park orbits, where the call remains until it is answered.

To park a call in orbit,

1.While on the call, press INTERCOM or press TRNS/CNF if intercom call.

2.Dial *.

3.Dial code for park orbit (910 to 999 for orbit 10–99).

4.Remember the code for later use or make it known to those who need to know it in order to retrieve the call.

To park a call using a programmed PARK button, while on the call, press the programmed PARK button (the system places the call in a preselected park orbit and lights the PARK light).

To retrieve a call that was placed on hold in the system (parked),

1.Press INTERCOM.

2.Dial #.

3.Dial code for orbit (910 to 999 for orbit 10–99), OR press programmed PARK button.

4.5.2 HANDLING PARK RECALLS

When a parked call times out of the system, it returns to your tele- phone in the form of a park recall (you hear four short tone bursts at 12-second intervals).

56 Comdial Sept ‘04