Advanced Call Handling
4.7 Other Call Transferring Options
4.7.1 HOT TRANSFER
A hot transfer is a type of screened transfer. This feature is useful for transferring calls to people who need to work in a hands free mode. Once you announce the call and the system completes the transfer, the person receiving the transfer can simply begin speaking toward his or her speakerphone to answer the call.
To make a hot transfer to another telephone in the system,
1.Answer call.
2.Press TRNS/CNF (the system automatically places the call on hold).
3.dial extension number of telephone to receive the transfer or press DSS/BLF button for that extension.
4.Announce call.
5.Press TRNS/CNF.
6.If necessary, press SPEAKER to disconnect (if in speaker- phone mode) or hang up. The person receiving the transfer then has the call.
60 | Comdial | Sept ‘04 |
