Advanced Call Handling
Call Transferring Summary
| What are the | How is the transferred |
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| sender’s actions |
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Transfer | after answering | call delivered to the | Best suited | |
option | original call? | receiver? | for: | |
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Screened | 1. | Press TRNS/ | Normal intercom ringing | Normal trans- |
Transfer | CNF | (two short bursts) and the | fers that | |
| 2. | Dial extension | introduction of the call; if | require intro- |
| 3. | Announce call | answered in speakerphone | duction. |
| 4. | Disconnect | mode, ringing will also |
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| follow the transfer |
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Unscreened | 1. Press TRNS/ | Normal intercom ringing | Expected | |
Transfer | CNF | (two short bursts) | transfers that | |
| 2. | Dial extension |
| need no intro- |
| 3. | Disconnect |
| duction. |
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Hot Trans- | 1. | Press TRNS/ | Transfer introduction fol- | Personnel |
fer | CNF | lowed directly by the | who must | |
| 2. | Dial extension | incoming call | receive |
| 3. | Announce call |
| speaker- |
| 4. | Press TRNS/ |
| phone calls in |
| CNF |
| a | |
| 5. | Disconnect |
| mode. |
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62 | Comdial | Sept ‘04 |