Advanced Call Handling

Call Transferring Summary

 

What are the

How is the transferred

 

 

sender’s actions

 

Transfer

after answering

call delivered to the

Best suited

option

original call?

receiver?

for:

 

 

 

 

 

Screened

1.

Press TRNS/

Normal intercom ringing

Normal trans-

Transfer

CNF

(two short bursts) and the

fers that

 

2.

Dial extension

introduction of the call; if

require intro-

 

3.

Announce call

answered in speakerphone

duction.

 

4.

Disconnect

mode, ringing will also

 

 

 

 

follow the transfer

 

 

 

 

 

Unscreened

1. Press TRNS/

Normal intercom ringing

Expected

Transfer

CNF

(two short bursts)

transfers that

 

2.

Dial extension

 

need no intro-

 

3.

Disconnect

 

duction.

 

 

 

 

 

Hot Trans-

1.

Press TRNS/

Transfer introduction fol-

Personnel

fer

CNF

lowed directly by the

who must

 

2.

Dial extension

incoming call

receive

 

3.

Announce call

 

speaker-

 

4.

Press TRNS/

 

phone calls in

 

CNF

 

a hands-free

 

5.

Disconnect

 

mode.

 

 

 

 

 

62

Comdial

Sept ‘04

Page 60
Image 60
Vertical Communications EP100 manual Cnf