Troubleshooting
Problem | Suggestion |
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The IM/VoIP light on | �� The IM/VoIP light on the telephone base will be on only when the IS6110 phone software has |
the telephone base | been started on the computer. First, make sure the USB cable is securely plugged into the |
is off. | telephone base and the computer, then start the IS6110 phone software on the computer. |
My call is being | �� | If you are using the speakerphone during a VoIP call and you press | /FLASH, the VoIP call |
dropped. |
| will canceled and you will go off hook on the Home phone line. |
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- OR- | �� | To switch between speakerphone to the earpiece while on a call, you must press /SPEAKER. | |
I cannot switch |
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between the earpiece |
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and speakerphone. |
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I have been | �� In order to use the messenger service on your handset, the VTech software has to be running | ||
automatically logged |
| on your computer. If your computer goes into sleep, standby, or hibernate mode, the VTech | |
out of my messenger |
| software will stop running and you will be signed out of messenger. This will only happen if you | |
service on the |
| are using Windows Vista. See Vista help for more information to turn off the sleep, standby | |
handset. |
| or hibernate mode on your computer and the messenger will work normally as long as the | |
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| computer is on. |
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��Make sure the IS6110 phone software is the latest version, refer to Check and download the IS6110 phone software on page 20 for details.
93 | www.vtechphones.com |
