Wayne-Dalton WDSF-10, WDUSB-10R manual Troubleshooting

Troubleshooting

Problem:	Solution:
• I cannot add or remove modules to or from my	• The USB Z-Wave®adapter might be a
network. The ADD DEVICE and REMOVE DEVICE	Secondary Controller. Only a Primary Controller
buttons are faded out (dimmed).	may be used to add or remove modules to or
	from a network. Use the Primary Controller to
	add or remove modules, and then update your
	USB Z-Wave®adapter and software (see Joining
	a network, page 22).
	• The software may be in LOCKED mode. Click
	on the lock in the lower left corner of your
	screen until the text UNLOCKED appears.
Problem:	Solution:
• I cannot add or remove a module to or from	• If you cannot successfully add a module, try
my network. I press the PROGRAM button on the	removing it from your network first using the
module but the software never responds.	REMOVE DEVICE button. Even if it is not in your
	network, this operation may reset the module.
	Once the module has been reset, try adding it
	again.
	• For your security, the USB Z-Wave®adapter
	must be within a few feet of the module to be
	able to add it to your network. If this is not
	possible, please set up your network with a
	portable remote controller and then copy this
	information to the USB Z-Wave®adapter (see
	“Joining a network”, page 22).
Problem:	Solution:
	• The module had not been properly reset
• I tried to reset a module, but another module
	previously, and another module with its assigned
was removed from my network instead.
	ID was mistakenly identified. Reset the module
	again if necessary, and then re-add the module
	which was mistakenly removed.
Problem:	Solution:
	• To join a network, or to receive a network
• I cannot join another network. I click SWITCH
	update, the USB Z-Wave®adapter must be
TO (OR JOIN) ANOTHER NETWORK but the pro-
	within a few feet of the controller adding it to the
cess never starts.
	network or sending the update.

Troubleshooting

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