Wayne-Dalton WDUSB-10, WDSF-10 Controller to my network. Now, neither, Set up your network again

Troubleshooting

Problem:	Solution:
• I joined a network instead of adding another	• You have accidentally overwritten your Primary
controller to my network. Now, neither the	Controller with a blank network. Reset both
software nor the controller can control anything.	controllers and all modules in your network, and
	set up your network again.
Problem:	Solution:
• I cannot control a module in my network, or	• Check to make sure that there is power
am experiencing intermittent module failures or	supplied to the device.
sluggishness controlling my modules.	• For plug-in modules, ensure that the outlet
	is not a switched outlet, or that the outlet is
	switched on.
	• For modules with no neutral connection (such
	as dimmers), ensure that the attached load
	(such as a light bulb) is not burned out.
	• Your computer must be able to communicate
	with the module directly, or must be able to
	communicate by routing messages through
	other modules in your network. You may need
	to add additional modules to your network
	to provide for reliable communication (in
	between your computer and the sluggish/non-
	communicating module).
	• Ensure that there are no broken or missing
	modules in your network. It is possible that the
	network is trying to route messages through
	broken or missing modules, so removing them
	may enhance network performance. See
	“Removing or replacing broken modules” on
	page 14.
	• For best performance, attach the USB
	Z-Wave®adapter to the USB extension cable
	included in this package. Then, place the USB
	Z-Wave®adapter in an open area away from
	walls or other dense materials or metal.
Problem:	Solution:

•I moved a module, and now I cannot control it. • Switch to the SETTINGS tab, and click the OPTIMIZE AND REPAIR NETWORK link. If you are not using ThinkEssentials® as your primary controller, remove the module from your network using the primary controller, add it while it is powered in its new location, and then update ThinkEssentials® using the RECEIVE UPDATE FROM PRIMARY CONTROLLER feature.

Troubleshooting

41