Tips for avoiding paper jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in page 9.1.
• Follow the procedures in page 2.3. Ensure that the adjustable guides are positioned correctly.
•Do not overload the paper input tray. Ensure that the paper is below the paper capacity mark on the inside wall of the
paper input tray.
•Do not remove paper from the paper input tray while your machine is printing.
•Flex, fan, and straighten the paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix paper types in the paper input tray.
•Use only recommended print materials. See page 3.2.
•Ensure that the recommended print side of print materials is
facing down in the paper input tray and facing up in the manual feeder.
9.3
Troubleshooting
Understanding the Status LED
The Status LED on the control panel shows the status of your machine. See the table below to know your machine’s status.
Status | Description | |
|
|
|
Off |
| • The machine is |
|
| • The machine is in Power Save mode. |
|
| When data is received, or any button is |
|
| pressed, it switches to |
|
| automatically. |
|
|
|
Green | On | The machine is |
|
|
|
| Blinking | • When the backlight slowly blinks, the |
|
| machine is receiving data from the |
|
| computer. |
|
| • When the backlight normally blinks, the |
|
| machine is scanning the loaded |
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| document. |
|
| • When the backlight fast blinks, the |
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| machine is printing data. |
|
|
|
Red | On | • The toner cartridge is totally exhausted. |
|
| Remove the old toner cartridge and |
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| install a new one. See page 8.4. |
|
| • A paper jam has occurred. To solve the |
|
| problem, see page 9.1. |
|
| • The front cover is open. Close the front |
|
| cover. |
|
| • There is no paper in the paper input |
|
| tray. Load paper in the paper input tray. |
|
| • The machine has stopped due to a major |
|
| error. Check the display message. See |
|
| page 9.4 for details on the meaning of |
|
| the error message. |
|
|
|
| Blinking | • A minor error occurs and the machine is |
|
| waiting for an error to be cleared. Check |
|
| the display message. When the problem |
|
| is cleared, the machine resumes. |
|
| • The toner cartridge is low. Order a new |
|
| toner cartridge. You can temporarily |
|
| improve print quality by redistributing |
|
| the toner. See page 8.4. |
|
|
|
