Xerox manual Workcentre 3119 Series machine, Select Download as Bit Image

Condition	Possible cause	Suggested solutions
The	The paper	For many software applications, the paper
machine	source selection	source selection is found under the Paper
selects	in the printer	tab within the printer properties. Select
print	properties may	the correct paper source. See the
materials	be incorrect.	Software Section.
from the
wrong
paper
source.
A print job	The job may be	Reduce the complexity of the page or try
is	very complex.	adjusting the print quality settings.
extremely		The maximum print speed of your
slow.
		machine is 19 PPM for Letter-sized paper
		and 18 PPM for A4-sized paper.
	If you are using	From the Start menu, choose Settings
	Windows 98/Me,	and Printers. Right-click the Xerox
	the Spooling	Workcentre 3119 Series machine
	Setting may be	icon, choose Properties, click the
	set incorrectly.	Details tab, and then choose the Spool
		Settings button. Select the desired spool
		setting.
Half the	The page	Change the page orientation in your
page is	orientation	application. See the Software Section.
blank.	setting may be
	incorrect.
	The paper size	Ensure that the paper size in the printer
	and the paper	driver settings matches the paper in the
	size settings do	paper input tray.
	not match.	Or, ensure that the paper size in the
		printer driver settings matches the paper
		selection in the software application
		settings you use.
The	The printer	Disconnect the printer cable and
machine	cable is loose or	reconnect. Try a print job that you have
prints, but	defective.	already printed successfully. If possible,
the text is		attach the cable and the machine to
wrong,		another computer and try a print job that
garbled, or		you know works. Finally, try a new printer
incomplete.		cable.
	The wrong	Check the application’s printer selection
	printer driver	menu to ensure that your machine is
	was selected.	selected.
	The software	Try printing a job from another
	application is	application.
	malfunctioning.
	The operating	Exit Windows and reboot the computer.
	system is	Turn the machine off and then back on
	malfunctioning.	again.

9.6

Condition	Possible cause		Suggested solutions
Pages	The toner	Redistribute the toner, if necessary. See
print, but	cartridge is	page 8.3.
are blank.	defective or out	If necessary, replace the toner cartridge.
	of toner.
	The file may	Check the file to ensure that it does not
	have blank	contain blank pages.
	pages.
	Some parts,	Contact a service representative.
	such as the
	controller or the
	board, may be
	defective.
The	The setting in	Select Download as Bit Image in the
illustrations	the software	TrueType Options window of the
print	application is	Graphic properties and print the document
incorrectly	wrong.	again.
in Adobe
Illustrator.
An error	When the USB	Change the USB mode to Slow. To do so,
occurs	mode is set to	follow these step:
repeatedly	Fast, some PC	1	Press	button until Machine
when you	users may
are printing	experience poor		Setup appears on the top line of the
with the	USB		display.
USB	communication.	2	Press the scroll button (		or	) until
connection.
			USB mode appears and press
			button.
		3	Press the scroll button (		or	) until
			Slow appears and press
			button.
		4	Press	button to return to
			standby mode.

Troubleshooting