Xerox 3119 manual Understanding display messages, Solving other problems, Paper feeding problems

				Display		Meaning	Suggested solutions
	Understanding display messages
				[Paper Jam 0]		Paper has jammed	Clear the jam. See page 9.1.
	Messages appear on the Smart Panel program window or the			Open/Close		in the feeding area
	control panel display to indicate the machine’s status or errors.			Door		of the paper input
	Refer to the tables below to understand the messages’ meaning					tray.
	and correct the problem if necessary. Messages and their
				[Paper Jam 1]		Paper has jammed	Clear the jam. See page 9.2.
	meanings are listed in alphabetical order.
				Open/Close		in the fuser area or
				Door		in the manual
	NOTE: When you call for service, it is very convenient to tell
						feeder.
	the service representative the display message.
				[Paper Jam 2]		Paper has jammed	Clear the jam. See page 9.2.
				Check Inside		in the paper exit
						area.
Display		Meaning	Suggested solutions
Door Open		The front cover or	Close the cover until it locks	Power Failure		Power has turned	The job which you were trying
						off then on and the	to do before the power failure
		rear cover is not	into place.
						machine’s memory	must be completely re-done.
		securely latched.
						has not been
						backed up.
Hsync Error		A problem has	Unplug the power cord and plug
		occurred in the LSU	it back in. If the problem
				Scanner Error		There is a problem	Unplug the power cord and plug
		(Laser Scanning	persists, please call for service.
						in the scanner unit.	it back in. If the problem
		Unit).
							persists, please call for service.
Invalid		You have used an	You must use a Xerox approved
				Toner Empty		The toner cartridge	Replace the toner cartridge with
Cartridge		unauthorized	cartridge.
						has run out.	a new one. See page 8.4.
		cartridge.
				[Toner Empty]		The toner cartridge	Replace the toner cartridge with
No Cartridge		• You have used an	• You must use a Xerox
				Replace Toner		has run out. The	a new one. See page 8.4.
		unauthorized	approved cartridge.
						printer stops
		cartridge.
						printing.
		• The toner	• Install a Xerox genuine toner
		cartridge you	cartridge, designed for your	Toner Low		The toner is almost	Take out the toner cartridge
		have installled is	machine.			empty.	and gently shake it. By doing
		not for your
							this, you can temporarily
		machine.					reestablish printing operations.
[Jam 1] or [No		The toner cartridge	Install the toner cartridge. See
Cartridge]		is not installed.	page 2.2.
Low Heat Error		There is a problem	Unplug the power cord and plug		Solving other problems
		in the fuser unit.	it back in. If the problem
			persists, please call for service.		The following chart lists some conditions that may occur and
					the recommended solutions. Follow the suggested solutions
[LSU Error]		A problem has	Unplug the power cord and plug
					until the problem is corrected. If the problem persists, please
		occurred in the LSU	it back in. If the problem		call for service.
		(Laser Scanning	persists, please call for service.
		Unit).			Paper feeding problems
[No Paper]		The paper in the	Load paper in the paper input
				Condition		Suggested solutions
Add Paper		paper input tray	tray. See page 2.3.
		has run out.
				Paper is jammed		Clear the paper jam. See page 9.1.
Open Heat Error		There is a problem	Unplug the power cord and plug	during printing.
		in the fuser unit.	it back in. If the problem
			persists, please call for service.
[Over Heat]		There is a problem	Unplug the power cord and plug
		in the fuser unit.	it back in. If the problem
			persists, please call for service.

9.4

Troubleshooting