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Xerox N2125 manual Corrective Action, Paper Jams, Control Panel Message, User Guide

Models: N2125

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Page 134

Paper Jams

Control Panel Message	Corrective Action

7 Slide the unit in until the green levers snap into place.

8 Close the printer’s rear cover.

9 Check the Control Panel display. If the jam has been cleared and all covers are closed, the display will show Ready. If a paper jam message remains, there is still paper jammed in the printer. Refer to Table 5.1 on page 5-6 for instructions.

5-20 ❖ User Guide

Page 134

Image 134

Xerox N2125 manual Corrective Action, Paper Jams, Control Panel Message, User Guide

Contents

The Xerox DocuPrint N2125 Network Laser Printer User GuidePrinted in the United States of America 2000 by Xerox Corporation. All rights reservedSafety Notes ContentsChapter 1 Getting to Know Your Printer Chapter 2 Loading Print Media Chapter 3 PrintingChapter 5 Troubleshooting Chapter 4 Maintaining the PrinterAppendix A Appendix B Notices and CertificationsPrinter Options Appendix CSafety Notes Safety Notesvi User Guide Note, Caution and Warning SymbolsNote, Caution and Warning Symbols Electrical Safety Do not override or disable electrical or mechanical interlocks Laser Safety Maintenance Safety See Chapter 4 Maintaining the Printer for maintenance instructionsOperational Safety Do not place the printer near a heat source Operational Safety Frequent operation of the on/off switch is not recommendedDo not switch off the printer power while printing Safety Notesxiv User Guide Ozone SafetyOzone Safety Getting to Know Your Printer Chapter 1 Getting to Know Your Printer1-2 User Guide IntroductionIntroduction Input Sources Printer FeaturesPaper Handling the section “Selecting Print Media” page 2Output Destinations Duplex PrintingNetwork ConnectivityStandard Interface BaseFonts Resolution Print Speed Page Description LanguagesFigure 1.1 Printer Components, Front View Base ConfigurationPrinter Components Front ViewFigure 1.4 Internal Components, Rear View Internal ComponentsFigure 1.3 Internal Components, Front View Front ViewFigure 1.6 Printer Options, Rear View Printer OptionsFigure 1.5 Printer Options, Front View Front ViewPrinter Documentation Printed DocumentationUsing the CDs Supplies/Options Guide System Administrator GuidePrinter Management Software CD Storing Paper Loading Print MediaChapter 2 Loading Print Media Loading PaperSelecting Print Media The following media are unacceptable for use in the printer Output Table 2.1 Acceptable media sizes and capacitiesInput1 Media SizeChapter 2 Loading Print Media Table 2.2 Acceptable Custom SizesSelecting Print Media EnvelopeStoring Paper Loading Paper Loading PaperTray 1, 2 or Chapter 2 Loading Print Media2-8 User Guide Loading PaperTo load paper longer than 297 mm 11.69 in Chapter 2 Loading Print Media 1 Simplex orientation 2 Duplex orientationLoading Paper 2-10 User Guide Loading PaperTo avoid paper jams or incorrect paper size sensing, make sure the side guides are properly seated Chapter 2 Loading Print Media Multi Bypass FeederLoading Paper Loading Paper 2-12 User GuideChapter 2 Loading Print Media Envelope FeederLoading Paper Configuring Custom Paper Sizes Custom Table 2.3 Custom Paper Size ExamplesConfiguring Custom Paper Sizes Desired2-16 User Guide Printing Chapter 3 PrintingOffsetting Output Printing a Password JobDeleting a Password Job PrintingThis chapter provides information on Using printer drivers to control the printer’s outputIntroduction IntroductionEnvironment Using the Printer DriversTable 3.1 PCL 5e and PCL 6 Emulation Printer Drivers Printer DriverPrinter Report” page Installing the Printer Drivers Configuring the Printer DriversTable 3.2 PostScript Printer Drivers Using the Driver’s Features Table 3.3 Driver Features Driver3-8 User Guide Using the PCL DriverUsing the PCL Driver Job Type Copies Select PaperImage Orientation DuplexDocument Collation Finishing Mode OutputBooklet Printing Margins Gray Scale TrueType Options Download as Graphics and Device Fonts Resolution GraphicsWatermarks Print QualityOverlays Job Type Using the PostScript DriverUsing the PostScript Driver 3-22 User GuideCopies Select PaperImage Orientation DuplexDocument Collation The Standard Bin, which holds up to 500 sheets Using the PostScript DriverOutput The optional Face Up Bin, which holds up to 100 sheetsPage Size Policies Margins Page Layout There are two options Multiple Page per Size N-up Scaling Graphics OptionsBrightness WatermarksImage Modes Image Quality ResolutionTrueType Fonts Send As Substitution Table Printer Font Substituted For font nameFormat PostScript Level SelectionPrint Postscript Error Information Compress BitmapsUsing the Control Panel Figure 3.1 Control PanelWaiting ReadyProcessing MenusUsing the Control Panel The Indicator LightsTable 3.4 Indicator lights and their functions LightUsing the Control Panel The KeysTable 3.5 Control Panel keys and their functions Chapter 3 PrintingMenu Down Table 3.5 Control Panel keys and their functions continuedUsing the Control Panel Item Upoverride the default settings in the Control Panel when you System Administrator Guide on the printer CDPrinter settings selected in your application or printer driver Menu Options3-44 User Guide Table 3.6 Control Panel Menu OptionsUsing the Control Panel Chapter 3 Printing Table 3.6 Control Panel Menu Options continuedUsing the Control Panel associated with each paper type otherwise set automaticallyMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionTable 3.6 Control Panel Menu Options continued Using the Control PanelSymbol Set PCL MenuTable 3.6 Control Panel Menu Options continued Using the Control PanelAllows you to set general printer features 3-48 User GuideMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionEthernet Menu Using the Control PanelTable 3.6 Control Panel Menu Options continued Chapter 3 PrintingMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionNovell Menu Using the Control PanelTable 3.6 Control Panel Menu Options continued Chapter 3 PrintingMenu Using the Control PanelTable 3.6 Control Panel Menu Options continued DescriptionFactory Defaults Using the Control PanelReset Menu Network DefaultsMenus Password Menu Printing a Password JobPrint Enter passwordUsing the Control Panel Deleting a Password JobDelete PrintGenerating a Printer Report Menus Print MenuOffsetting Output Figure 3.2 Offset Catch Tray front view3-62 User Guide Duplex PrintingDuplex Printing Duplex Long Edge Bind Figure 3.3 Duplex Orientation and Binding SettingsDuplex Printing Duplex Short Edge Bind3-64 User Guide Cleaning the Printer Maintaining the PrinterRegular Printer Maintenance Replacing Maintenance Kit ItemsRegular Printer Maintenance Figure 4.1 Drum Shutter Location Replacing the Laser Print CartridgeOverexposure will permanently damage the photosensitive imaging drum To prevent toner stains, place the cartridge on a Replacing the Laser Print Cartridge4 Slowly lift up and pull out the used laser print cartridge surface covered with scrap paperChapter 4 Maintaining the Printer Replacing the Laser Print CartridgeBe sure to push the cartridge all the way into the printer 4-6 User Guide Replacing Maintenance Kit ItemsReplacing Maintenance Kit Items Troubleshooting Chapter 5 TroubleshootingBefore You Begin Troubleshooting Avoid contact with the printer’s fuser area, which may be hotHardware Software Printer Maintenance Consumables 5-4 User Guide Error MessagesError Messages What Causes a Paper Jam? Paper Jam Messages Observe warning labels inside the printer when removing jammed paperPaper Jams Description/Corrective Action Table 5.1 Paper jam messagesMessage Control Panel Message Jam ScenarioChapter 5 Troubleshooting Corrective ActionBe sure to push the cartridge all the way into the printer Remove Jam EnvelPaper Jams 5-8 User Guide8 Slowly close the front cover. Press Chapter 5 TroubleshootingPaper Jams A paper jam has occurred at the exit path to the output Be careful not to touch the fuser. It becomes very hot from printingJam Scenario Paper JamsA paper jam has occurred while feeding from the multi Chapter 5 TroubleshootingJam Scenario bypass feederControl Panel Message Corrective ActionPaper Jams Be sure to push the cartridge all the way into the printerControl Panel Message Chapter 5 TroubleshootingPaper Jams 9 Open the multi bypass feeder by pulling the latch at the top centerOffset Jam Open Rear Cover Jam ScenarioA paper jam has occurred at the Offset Catch Tray Open Offset Door Clear Paper PathControl Panel Message Chapter 5 TroubleshootingPaper Jams 5 Close the printer’s rear coverJam Scenario Remove PrintCartClear Paper Path Paper JamsPaper Jams Chapter 5 TroubleshootingCorrective Action Control Panel MessagePaper Jams Jam ScenarioBe careful not to touch the fuser. It becomes very hot from printing 2 Remove any jammed paperControl Panel Message Chapter 5 TroubleshootingPaper Jams 5 Remove any jammed paper, then close the coverControl Panel Message Corrective ActionPaper Jams 5-20 User GuideJam Scenario printer, causing a jam inside the rear coverChapter 5 Troubleshooting The size of the paper fed was not the size expected by theA paper jam has occurred while feeding from a paper tray use this procedure for clearing Tray 2 and Tray 3 jams asJam Scenario Note While the illustrations below show Tray 1, you canOpen Front Cover Remove Jam Sheet Chapter 5 TroubleshootingControl Panel Message Corrective ActionControl Panel Message Corrective ActionPaper Jams Be sure to push the cartridge all the way into the printerProblem Solving Printing ProblemsTable 5.2 Printer Operation Problems Solving Printing ProblemsSolving Printing Problems Table 5.2 Printer Operation Problems continuedProblem ActionPostScript commands Table 5.2 Printer Operation Problems continuedSolving Printing Problems Chapter 5 TroubleshootingSolving Printing Problems Table 5.2 Printer Operation Problems continuedProblemAction 5-28 User GuideSolving Print Quality Problems Table 5.3 Print Quality ProblemsBlank Prints Table 5.3 Print Quality Problems continuedSolving Print Quality Problems Black printsSolving Print Quality Problems Table 5.3 Print Quality Problems continuedProblem Chapter 5 TroubleshootingSolving Print Quality Problems Table 5.3 Print Quality Problems continuedProblem Possible CausesSolving Print Quality Problems Table 5.3 Print Quality Problems continuedProblem Chapter 5 TroubleshootingSolving Print Quality Problems Table 5.3 Print Quality Problems continuedProblem Possible CausesSolving Print Quality Problems Table 5.3 Print Quality Problems continuedProblem Chapter 5 TroubleshootingGrainy Graphics Table 5.3 Print Quality Problems continuedSolving Print Quality Problems Incomplete PageAdditional Sources of Troubleshooting Assistance 5-38 User Guide Printer Specifications Appendix A Printer Specifications A-1Weight without laser print cartridge and controller 57.3 lbs. 26 kg Physical SpecificationsDimensions 16.5 w x 17.1 d x 16.1 h 442 mm w x 439 mm d x 413 h Physical SpecificationsSound Level base configuration 49.5 dbA Running Max Environmental SpecificationsTemperature 41 to 95 F 5 to 35 C Humidity 15% to 85% RH Environmental Specifications220/240 VAC, 50/60 Hz Power Consumption Electrical SpecificationsPower Requirements 110/120 VAC, 50/60 Hz Electrical SpecificationsXIE Resolution Enhancement Print Speed Up to 21 ppm pages/min simplex Performance SpecificationsResolution True 1200 x 1200 dpi at rated speed 600 x 600 dpi Performance SpecificationsController Specifications Notices and Certifications Appendix B Notices and Certifications B-1FCC Notices…USA Radio FrequencyThe manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment B-4 User Guide Certifications…CanadianCertifications…Canadian European Markets B-6 User Guide EN55022European Markets EN55022 Class BAppendix B Notices and Certifications B-7 Safety Extra Low Voltage Safety ApprovalSafety Extra Low Voltage Safety Approval Safety Extra Low Voltage Safety Approval B-8 User GuidePrinter Options Appendix C Printer Options C-1C-2 User Guide Optional EquipmentOptional Equipment Optional Equipment Table C.1 Optional EquipmentOptional Kits Appendix C Printer Options C-3Memory Table C.1 Optional Equipment continuedOptional Equipment Flash MemoryIndex User GuideTray 2 2-7 Tray 3 2-7 Using 3-8Using 3-22 User GuideUser Guide User Guide User Guide NumericsNumerics User Guide