The Xerox DocuPrint N2125 Network Laser Printer
User Guide
Printed in the United States of America
2000 by Xerox Corporation. All rights reserved
Chapter 1 Getting to Know Your Printer
Contents
Safety Notes
Chapter 2 Loading Print Media
Chapter 3 Printing
Chapter 5 Troubleshooting
Chapter 4 Maintaining the Printer
Appendix A
Appendix B Notices and Certifications
Printer Options
Appendix C
Safety Notes
Safety Notes
Note, Caution and Warning Symbols
Note, Caution and Warning Symbols
vi User Guide
Electrical Safety
Do not override or disable electrical or mechanical interlocks
Laser Safety
Maintenance Safety
See Chapter 4 Maintaining the Printer for maintenance instructions
Operational Safety
Do not place the printer near a heat source
Operational Safety
Frequent operation of the on/off switch is not recommended
Do not switch off the printer power while printing
Safety Notes
Ozone Safety
Ozone Safety
xiv User Guide
Getting to Know Your Printer
Chapter 1 Getting to Know Your Printer
Introduction
Introduction
1-2 User Guide
Input Sources
Printer Features
Paper Handling
the section “Selecting Print Media” page 2
Output Destinations
Duplex Printing
Network
Connectivity
Standard Interface
Base
Fonts Resolution Print Speed
Page Description Languages
Figure 1.1 Printer Components, Front View
Base Configuration
Printer Components
Front View
Figure 1.4 Internal Components, Rear View
Internal Components
Figure 1.3 Internal Components, Front View
Front View
Figure 1.6 Printer Options, Rear View
Printer Options
Figure 1.5 Printer Options, Front View
Front View
Printer Documentation
Printed Documentation
Using the CDs
Printer Management Software CD
System Administrator Guide
Supplies/Options Guide
Storing Paper
Loading Print Media
Chapter 2 Loading Print Media
Loading Paper
Selecting Print Media
The following media are unacceptable for use in the printer
Output
Table 2.1 Acceptable media sizes and capacities
Input1
Media Size
Chapter 2 Loading Print Media
Table 2.2 Acceptable Custom Sizes
Selecting Print Media
Envelope
Storing Paper
Loading Paper
Loading Paper
Tray 1, 2 or
Chapter 2 Loading Print Media
To load paper longer than 297 mm 11.69 in
Loading Paper
2-8 User Guide
Loading Paper
1 Simplex orientation 2 Duplex orientation
Chapter 2 Loading Print Media
To avoid paper jams or incorrect paper size sensing, make sure the side guides are properly seated
Loading Paper
2-10 User Guide
Loading Paper
Multi Bypass Feeder
Chapter 2 Loading Print Media
Loading Paper
2-12 User Guide
Loading Paper
Envelope Feeder
Chapter 2 Loading Print Media
Configuring Custom Paper Sizes
Custom
Table 2.3 Custom Paper Size Examples
Configuring Custom Paper Sizes
Desired
2-16 User Guide
Printing
Chapter 3 Printing
Offsetting Output
Printing a Password Job
Deleting a Password Job
Printing
This chapter provides information on
Using printer drivers to control the printer’s output
Introduction
Introduction
Environment
Using the Printer Drivers
Table 3.1 PCL 5e and PCL 6 Emulation Printer Drivers
Printer Driver
Table 3.2 PostScript Printer Drivers
Installing the Printer Drivers Configuring the Printer Drivers
Printer Report” page
Using the Driver’s Features
Table 3.3 Driver Features
Driver
Using the PCL Driver
Using the PCL Driver
3-8 User Guide
Job Type
Copies
Select Paper
Image Orientation
Duplex
Document Collation
Finishing Mode
Output
Booklet Printing
Margins
Gray Scale
TrueType Options
Download as Graphics and Device Fonts
Resolution
Graphics
Watermarks
Print Quality
Overlays
Job Type
Using the PostScript Driver
Using the PostScript Driver
3-22 User Guide
Copies
Select Paper
Image Orientation
Duplex
Document Collation
The Standard Bin, which holds up to 500 sheets
Using the PostScript Driver
Output
The optional Face Up Bin, which holds up to 100 sheets
Page Size Policies
Margins
Page Layout There are two options Multiple Page per Size N-up
Scaling
Graphics Options
Brightness
Watermarks
Image Modes
Image Quality
Resolution
TrueType Fonts
Send As
Substitution Table
Printer Font Substituted For font name
Format
PostScript Level Selection
Print Postscript Error Information
Compress Bitmaps
Using the Control Panel
Figure 3.1 Control Panel
Waiting
Ready
Processing
Menus
Using the Control Panel
The Indicator Lights
Table 3.4 Indicator lights and their functions
Light
Using the Control Panel
The Keys
Table 3.5 Control Panel keys and their functions
Chapter 3 Printing
Menu Down
Table 3.5 Control Panel keys and their functions continued
Using the Control Panel
Item Up
override the default settings in the Control Panel when you
System Administrator Guide on the printer CD
Printer settings selected in your application or printer driver
Menu Options
Using the Control Panel
Table 3.6 Control Panel Menu Options
3-44 User Guide
Chapter 3 Printing
Table 3.6 Control Panel Menu Options continued
Using the Control Panel
associated with each paper type otherwise set automatically
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Table 3.6 Control Panel Menu Options continued
Using the Control Panel
Symbol Set
PCL Menu
Table 3.6 Control Panel Menu Options continued
Using the Control Panel
Allows you to set general printer features
3-48 User Guide
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Ethernet Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Chapter 3 Printing
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Novell Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Chapter 3 Printing
Menu
Using the Control Panel
Table 3.6 Control Panel Menu Options continued
Description
Factory Defaults
Using the Control Panel
Reset Menu
Network Defaults
Menus Password Menu
Printing a Password Job
Print
Enter password
Using the Control Panel
Deleting a Password Job
Delete
Print
Generating a Printer Report
Menus Print Menu
Offsetting Output
Figure 3.2 Offset Catch Tray front view
Duplex Printing
Duplex Printing
3-62 User Guide
Duplex Long Edge Bind
Figure 3.3 Duplex Orientation and Binding Settings
Duplex Printing
Duplex Short Edge Bind
3-64 User Guide
Cleaning the Printer
Maintaining the Printer
Regular Printer Maintenance
Replacing Maintenance Kit Items
Regular Printer Maintenance
Overexposure will permanently damage the photosensitive imaging drum
Replacing the Laser Print Cartridge
Figure 4.1 Drum Shutter Location
To prevent toner stains, place the cartridge on a
Replacing the Laser Print Cartridge
4 Slowly lift up and pull out the used laser print cartridge
surface covered with scrap paper
Be sure to push the cartridge all the way into the printer
Replacing the Laser Print Cartridge
Chapter 4 Maintaining the Printer
Replacing Maintenance Kit Items
Replacing Maintenance Kit Items
4-6 User Guide
Troubleshooting
Chapter 5 Troubleshooting
Before You Begin Troubleshooting
Avoid contact with the printer’s fuser area, which may be hot
Hardware Software Printer Maintenance Consumables
Error Messages
Error Messages
5-4 User Guide
Paper Jams
Observe warning labels inside the printer when removing jammed paper
What Causes a Paper Jam? Paper Jam Messages
Message
Table 5.1 Paper jam messages
Description/Corrective Action
Control Panel Message
Jam Scenario
Chapter 5 Troubleshooting
Corrective Action
Be sure to push the cartridge all the way into the printer
Remove Jam Envel
Paper Jams
5-8 User Guide
Paper Jams
Chapter 5 Troubleshooting
8 Slowly close the front cover. Press
A paper jam has occurred at the exit path to the output
Be careful not to touch the fuser. It becomes very hot from printing
Jam Scenario
Paper Jams
A paper jam has occurred while feeding from the multi
Chapter 5 Troubleshooting
Jam Scenario
bypass feeder
Control Panel Message
Corrective Action
Paper Jams
Be sure to push the cartridge all the way into the printer
Control Panel Message
Chapter 5 Troubleshooting
Paper Jams
9 Open the multi bypass feeder by pulling the latch at the top center
Offset Jam Open Rear Cover
Jam Scenario
A paper jam has occurred at the Offset Catch Tray
Open Offset Door Clear Paper Path
Control Panel Message
Chapter 5 Troubleshooting
Paper Jams
5 Close the printer’s rear cover
Jam Scenario
Remove PrintCart
Clear Paper Path
Paper Jams
Paper Jams
Chapter 5 Troubleshooting
Corrective Action
Control Panel Message
Paper Jams
Jam Scenario
Be careful not to touch the fuser. It becomes very hot from printing
2 Remove any jammed paper
Control Panel Message
Chapter 5 Troubleshooting
Paper Jams
5 Remove any jammed paper, then close the cover
Control Panel Message
Corrective Action
Paper Jams
5-20 User Guide
Jam Scenario
printer, causing a jam inside the rear cover
Chapter 5 Troubleshooting
The size of the paper fed was not the size expected by the
A paper jam has occurred while feeding from a paper tray
use this procedure for clearing Tray 2 and Tray 3 jams as
Jam Scenario
Note While the illustrations below show Tray 1, you can
Open Front Cover Remove Jam Sheet
Chapter 5 Troubleshooting
Control Panel Message
Corrective Action
Control Panel Message
Corrective Action
Paper Jams
Be sure to push the cartridge all the way into the printer
Problem
Solving Printing Problems
Table 5.2 Printer Operation Problems
Solving Printing Problems
Solving Printing Problems
Table 5.2 Printer Operation Problems continued
Problem
Action
PostScript commands
Table 5.2 Printer Operation Problems continued
Solving Printing Problems
Chapter 5 Troubleshooting
Solving Printing Problems
Table 5.2 Printer Operation Problems continued
ProblemAction
5-28 User Guide
Solving Print Quality Problems
Table 5.3 Print Quality Problems
Blank Prints
Table 5.3 Print Quality Problems continued
Solving Print Quality Problems
Black prints
Solving Print Quality Problems
Table 5.3 Print Quality Problems continued
Problem
Chapter 5 Troubleshooting
Solving Print Quality Problems
Table 5.3 Print Quality Problems continued
Problem
Possible Causes
Solving Print Quality Problems
Table 5.3 Print Quality Problems continued
Problem
Chapter 5 Troubleshooting
Solving Print Quality Problems
Table 5.3 Print Quality Problems continued
Problem
Possible Causes
Solving Print Quality Problems
Table 5.3 Print Quality Problems continued
Problem
Chapter 5 Troubleshooting
Grainy Graphics
Table 5.3 Print Quality Problems continued
Solving Print Quality Problems
Incomplete Page
Additional Sources of Troubleshooting Assistance
5-38 User Guide
Printer Specifications
Appendix A Printer Specifications A-1
Weight without laser print cartridge and controller 57.3 lbs. 26 kg
Physical Specifications
Dimensions 16.5 w x 17.1 d x 16.1 h 442 mm w x 439 mm d x 413 h
Physical Specifications
Sound Level base configuration 49.5 dbA Running Max
Environmental Specifications
Temperature 41 to 95 F 5 to 35 C Humidity 15% to 85% RH
Environmental Specifications
220/240 VAC, 50/60 Hz Power Consumption
Electrical Specifications
Power Requirements 110/120 VAC, 50/60 Hz
Electrical Specifications
XIE Resolution Enhancement Print Speed Up to 21 ppm pages/min simplex
Performance Specifications
Resolution True 1200 x 1200 dpi at rated speed 600 x 600 dpi
Performance Specifications
Controller Specifications
Notices and Certifications
Appendix B Notices and Certifications B-1
FCC Notices…USA
Radio Frequency
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment
Certifications…Canadian
Certifications…Canadian
B-4 User Guide
European Markets
B-6 User Guide
EN55022
European Markets
EN55022 Class B
Safety Extra Low Voltage Safety Approval
Safety Extra Low Voltage Safety Approval
Appendix B Notices and Certifications B-7
Safety Extra Low Voltage Safety Approval
B-8 User Guide
Printer Options
Appendix C Printer Options C-1
Optional Equipment
Optional Equipment
C-2 User Guide
Optional Equipment
Table C.1 Optional Equipment
Optional Kits
Appendix C Printer Options C-3
Memory
Table C.1 Optional Equipment continued
Optional Equipment
Flash Memory
Index
User Guide
Tray 2 2-7 Tray 3 2-7
Using 3-8
Using 3-22
User Guide
User Guide
User Guide
Numerics
Numerics
User Guide
User Guide