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Xerox N2125 manual Jam Scenario, A paper jam has occurred while feeding from a paper tray, well

Models: N2125

1 176

Page 136

A paper jam has occurred while feeding from a paper tray.

Paper Jams
Jam Scenario 8		A paper jam has occurred while feeding from a paper tray.
		Note: While the illustrations below show Tray 1, you can
		use this procedure for clearing Tray 2 and Tray 3 jams as
		well.

Control Panel Message		Corrective Action

Tray 1 Jam- Open Tray 1

Tray 2 Jam- Open Tray 2

Tray 3 Jam- Open Tray 3

1 Grip the recessed area in the front of the paper tray and pull it towards you.

2 Hold the tray with both hands, lift it gently and remove it from the printer.

3 Place the tray on a flat surface. If there is wrinkled paper in the tray, remove it.

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Page 136

Image 136

Xerox N2125 manual Jam Scenario, A paper jam has occurred while feeding from a paper tray, well, Tray 1 Jam- Open Tray

Contents

The Xerox DocuPrint N2125 Network Laser Printer User GuidePrinted in the United States of America 2000 by Xerox Corporation. All rights reservedChapter 1 Getting to Know Your Printer ContentsSafety Notes Chapter 2 Loading Print Media Chapter 3 PrintingChapter 5 Troubleshooting Chapter 4 Maintaining the PrinterAppendix B Notices and Certifications Printer OptionsAppendix A Appendix CSafety Notes Safety NotesNote, Caution and Warning Symbols Note, Caution and Warning Symbolsvi User Guide Electrical Safety Do not override or disable electrical or mechanical interlocks Laser Safety Maintenance Safety See Chapter 4 Maintaining the Printer for maintenance instructionsOperational Safety Do not place the printer near a heat source Frequent operation of the on/off switch is not recommended Do not switch off the printer power while printingOperational Safety Safety NotesOzone Safety Ozone Safetyxiv User Guide Getting to Know Your Printer Chapter 1 Getting to Know Your PrinterIntroduction Introduction1-2 User Guide Printer Features Paper HandlingInput Sources the section “Selecting Print Media” page 2Output Destinations Duplex PrintingConnectivity Standard InterfaceNetwork BaseFonts Resolution Print Speed Page Description LanguagesBase Configuration Printer ComponentsFigure 1.1 Printer Components, Front View Front ViewInternal Components Figure 1.3 Internal Components, Front ViewFigure 1.4 Internal Components, Rear View Front ViewPrinter Options Figure 1.5 Printer Options, Front ViewFigure 1.6 Printer Options, Rear View Front ViewPrinter Documentation Printed DocumentationUsing the CDs Printer Management Software CD System Administrator GuideSupplies/Options Guide Loading Print Media Chapter 2 Loading Print MediaStoring Paper Loading PaperSelecting Print Media The following media are unacceptable for use in the printer Table 2.1 Acceptable media sizes and capacities Input1Output Media SizeTable 2.2 Acceptable Custom Sizes Selecting Print MediaChapter 2 Loading Print Media EnvelopeStoring Paper Loading Paper Tray 1, 2 orLoading Paper Chapter 2 Loading Print MediaTo load paper longer than 297 mm 11.69 in Loading Paper2-8 User Guide Loading Paper 1 Simplex orientation 2 Duplex orientationChapter 2 Loading Print Media To avoid paper jams or incorrect paper size sensing, make sure the side guides are properly seated Loading Paper2-10 User Guide Loading Paper Multi Bypass FeederChapter 2 Loading Print Media Loading Paper 2-12 User GuideLoading Paper Envelope FeederChapter 2 Loading Print Media Configuring Custom Paper Sizes Table 2.3 Custom Paper Size Examples Configuring Custom Paper SizesCustom Desired2-16 User Guide Printing Chapter 3 PrintingPrinting a Password Job Deleting a Password JobOffsetting Output PrintingUsing printer drivers to control the printer’s output IntroductionThis chapter provides information on IntroductionUsing the Printer Drivers Table 3.1 PCL 5e and PCL 6 Emulation Printer DriversEnvironment Printer DriverTable 3.2 PostScript Printer Drivers Installing the Printer Drivers Configuring the Printer DriversPrinter Report” page Using the Driver’s Features Table 3.3 Driver Features DriverUsing the PCL Driver Using the PCL Driver3-8 User Guide Job Type Copies Select PaperImage Orientation DuplexDocument Collation Finishing Mode OutputBooklet Printing Margins Gray Scale TrueType Options Download as Graphics and Device Fonts Resolution GraphicsWatermarks Print QualityOverlays Using the PostScript Driver Using the PostScript DriverJob Type 3-22 User GuideCopies Select PaperImage Orientation DuplexDocument Collation Using the PostScript Driver OutputThe Standard Bin, which holds up to 500 sheets The optional Face Up Bin, which holds up to 100 sheetsPage Size Policies Margins Page Layout There are two options Multiple Page per Size N-up Graphics Options BrightnessScaling WatermarksImage Modes Image Quality ResolutionTrueType Fonts Send As Substitution Table Printer Font Substituted For font nameFormat PostScript Level SelectionPrint Postscript Error Information Compress BitmapsUsing the Control Panel Figure 3.1 Control PanelReady ProcessingWaiting MenusThe Indicator Lights Table 3.4 Indicator lights and their functionsUsing the Control Panel LightThe Keys Table 3.5 Control Panel keys and their functionsUsing the Control Panel Chapter 3 PrintingTable 3.5 Control Panel keys and their functions continued Using the Control PanelMenu Down Item UpSystem Administrator Guide on the printer CD Printer settings selected in your application or printer driveroverride the default settings in the Control Panel when you Menu OptionsUsing the Control Panel Table 3.6 Control Panel Menu Options3-44 User Guide Table 3.6 Control Panel Menu Options continued Using the Control PanelChapter 3 Printing associated with each paper type otherwise set automaticallyUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Symbol SetTable 3.6 Control Panel Menu Options continued PCL MenuUsing the Control Panel Allows you to set general printer featuresTable 3.6 Control Panel Menu Options continued 3-48 User GuideUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Table 3.6 Control Panel Menu Options continuedEthernet Menu Chapter 3 PrintingUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Table 3.6 Control Panel Menu Options continuedNovell Menu Chapter 3 PrintingUsing the Control Panel Table 3.6 Control Panel Menu Options continuedMenu DescriptionUsing the Control Panel Reset MenuFactory Defaults Network DefaultsPrinting a Password Job PrintMenus Password Menu Enter passwordDeleting a Password Job DeleteUsing the Control Panel PrintGenerating a Printer Report Menus Print MenuOffsetting Output Figure 3.2 Offset Catch Tray front viewDuplex Printing Duplex Printing3-62 User Guide Figure 3.3 Duplex Orientation and Binding Settings Duplex PrintingDuplex Long Edge Bind Duplex Short Edge Bind3-64 User Guide Maintaining the Printer Regular Printer MaintenanceCleaning the Printer Replacing Maintenance Kit ItemsRegular Printer Maintenance Overexposure will permanently damage the photosensitive imaging drum Replacing the Laser Print CartridgeFigure 4.1 Drum Shutter Location Replacing the Laser Print Cartridge 4 Slowly lift up and pull out the used laser print cartridgeTo prevent toner stains, place the cartridge on a surface covered with scrap paperBe sure to push the cartridge all the way into the printer Replacing the Laser Print CartridgeChapter 4 Maintaining the Printer Replacing Maintenance Kit Items Replacing Maintenance Kit Items4-6 User Guide Troubleshooting Chapter 5 TroubleshootingBefore You Begin Troubleshooting Avoid contact with the printer’s fuser area, which may be hotHardware Software Printer Maintenance Consumables Error Messages Error Messages5-4 User Guide Paper Jams Observe warning labels inside the printer when removing jammed paperWhat Causes a Paper Jam? Paper Jam Messages Message Table 5.1 Paper jam messagesDescription/Corrective Action Jam Scenario Chapter 5 TroubleshootingControl Panel Message Corrective ActionRemove Jam Envel Paper JamsBe sure to push the cartridge all the way into the printer 5-8 User GuidePaper Jams Chapter 5 Troubleshooting8 Slowly close the front cover. Press Be careful not to touch the fuser. It becomes very hot from printing Jam ScenarioA paper jam has occurred at the exit path to the output Paper JamsChapter 5 Troubleshooting Jam ScenarioA paper jam has occurred while feeding from the multi bypass feederCorrective Action Paper JamsControl Panel Message Be sure to push the cartridge all the way into the printerChapter 5 Troubleshooting Paper JamsControl Panel Message 9 Open the multi bypass feeder by pulling the latch at the top centerJam Scenario A paper jam has occurred at the Offset Catch TrayOffset Jam Open Rear Cover Open Offset Door Clear Paper PathChapter 5 Troubleshooting Paper JamsControl Panel Message 5 Close the printer’s rear coverRemove PrintCart Clear Paper PathJam Scenario Paper JamsChapter 5 Troubleshooting Corrective ActionPaper Jams Control Panel MessageJam Scenario Be careful not to touch the fuser. It becomes very hot from printingPaper Jams 2 Remove any jammed paperChapter 5 Troubleshooting Paper JamsControl Panel Message 5 Remove any jammed paper, then close the coverCorrective Action Paper JamsControl Panel Message 5-20 User Guideprinter, causing a jam inside the rear cover Chapter 5 TroubleshootingJam Scenario The size of the paper fed was not the size expected by theuse this procedure for clearing Tray 2 and Tray 3 jams as Jam ScenarioA paper jam has occurred while feeding from a paper tray Note While the illustrations below show Tray 1, you canChapter 5 Troubleshooting Control Panel MessageOpen Front Cover Remove Jam Sheet Corrective ActionCorrective Action Paper JamsControl Panel Message Be sure to push the cartridge all the way into the printerSolving Printing Problems Table 5.2 Printer Operation ProblemsProblem Solving Printing ProblemsTable 5.2 Printer Operation Problems continued ProblemSolving Printing Problems ActionTable 5.2 Printer Operation Problems continued Solving Printing ProblemsPostScript commands Chapter 5 TroubleshootingTable 5.2 Printer Operation Problems continued ProblemActionSolving Printing Problems 5-28 User GuideSolving Print Quality Problems Table 5.3 Print Quality ProblemsTable 5.3 Print Quality Problems continued Solving Print Quality ProblemsBlank Prints Black printsTable 5.3 Print Quality Problems continued ProblemSolving Print Quality Problems Chapter 5 TroubleshootingTable 5.3 Print Quality Problems continued ProblemSolving Print Quality Problems Possible CausesTable 5.3 Print Quality Problems continued ProblemSolving Print Quality Problems Chapter 5 TroubleshootingTable 5.3 Print Quality Problems continued ProblemSolving Print Quality Problems Possible CausesTable 5.3 Print Quality Problems continued ProblemSolving Print Quality Problems Chapter 5 TroubleshootingTable 5.3 Print Quality Problems continued Solving Print Quality ProblemsGrainy Graphics Incomplete PageAdditional Sources of Troubleshooting Assistance 5-38 User Guide Printer Specifications Appendix A Printer Specifications A-1Physical Specifications Dimensions 16.5 w x 17.1 d x 16.1 h 442 mm w x 439 mm d x 413 hWeight without laser print cartridge and controller 57.3 lbs. 26 kg Physical SpecificationsEnvironmental Specifications Temperature 41 to 95 F 5 to 35 C Humidity 15% to 85% RHSound Level base configuration 49.5 dbA Running Max Environmental SpecificationsElectrical Specifications Power Requirements 110/120 VAC, 50/60 Hz220/240 VAC, 50/60 Hz Power Consumption Electrical SpecificationsPerformance Specifications Resolution True 1200 x 1200 dpi at rated speed 600 x 600 dpiXIE Resolution Enhancement Print Speed Up to 21 ppm pages/min simplex Performance SpecificationsController Specifications Notices and Certifications Appendix B Notices and Certifications B-1FCC Notices…USA Radio FrequencyThe manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment Certifications…Canadian Certifications…CanadianB-4 User Guide European Markets EN55022 European MarketsB-6 User Guide EN55022 Class BSafety Extra Low Voltage Safety Approval Safety Extra Low Voltage Safety ApprovalAppendix B Notices and Certifications B-7 Safety Extra Low Voltage Safety Approval B-8 User GuidePrinter Options Appendix C Printer Options C-1Optional Equipment Optional EquipmentC-2 User Guide Table C.1 Optional Equipment Optional KitsOptional Equipment Appendix C Printer Options C-3Table C.1 Optional Equipment continued Optional EquipmentMemory Flash MemoryIndex User GuideUsing 3-8 Using 3-22Tray 2 2-7 Tray 3 2-7 User GuideUser Guide User Guide Numerics NumericsUser Guide User Guide

A paper jam has occurred while feeding from a paper tray.

Note: While the illustrations below show Tray 1, you can

use this procedure for clearing Tray 2 and Tray 3 jams as

well.

Tray 1 Jam- Open Tray 1

Tray 2 Jam- Open Tray 2

Tray 3 Jam- Open Tray 3

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