Xerox N2125 3 Print Quality Problems continued, Solving Print Quality Problems, Blank Prints

Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem	Possible Cause(s)	Corrective Action(s)
Blank Prints	If just installed, the laser print	Remove the sealing tape.
Entire printed page is	cartridge sealing tape may still be
	in place.
blank with no visible
print.	Multiple sheets are being fed	Remove the paper from the paper tray and
	from the paper tray at the same	fan it. Ensure that paper is correctly
	time.	loaded.
	No printable data received from	Print a Test Print. If the Test Print is normal,
	computer.	check the following:
		• Interface cable between computer and
		printer
		• Printer set up and application software
		If the Test Print is blank, contact your
		service provider.
	Defective laser print cartridge or	Replace the laser print cartridge.
	low on toner.
Black prints	Defective laser print cartridge.	Replace the laser print cartridge.
The page is entirely
	Printer power supply has failed.	Contact your service provider for
black.		assistance.

Table 5.3 Page 2 of 8

5-30 ❖ User Guide