Solving Print Quality Problems
Table 5.3 Print Quality Problems (continued)
Problem |
| Possible Cause(s) |
| Corrective Action(s) | ||
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Blank Prints |
| If just installed, the laser print |
| Remove the sealing tape. | ||
Entire printed page is |
| cartridge sealing tape may still be |
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| ||
| in place. |
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blank with no visible |
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print. |
| Multiple sheets are being fed |
| Remove the paper from the paper tray and | ||
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| from the paper tray at the same |
| fan it. Ensure that paper is correctly |
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| ||
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| time. |
| loaded. |
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| No printable data received from |
| Print a Test Print. If the Test Print is normal, |
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| computer. |
| check the following: |
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| • Interface cable between computer and |
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| printer |
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| • Printer set up and application software |
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| If the Test Print is blank, contact your |
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| service provider. |
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| Defective laser print cartridge or |
| Replace the laser print cartridge. |
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| low on toner. |
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Black prints |
| Defective laser print cartridge. |
| Replace the laser print cartridge. | ||
The page is entirely |
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| ||
| Printer power supply has failed. |
| Contact your service provider for | |||
black. |
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| assistance. | ||
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Table 5.3 Page 2 of 8
