TROUBLESHOOTING
■XM Satellite Radio (U.S.A. and Canada models only)
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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CHECK ANTENNA | The XM Passport and XM Passport Home | Check XM Passport and XM Passport Home Dock | ||
| Dock are not connected to the XM jack of | connections and orient for the best reception level. |
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| this unit or do not work properly. |
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UPDATING | The XM user encryption code is being | Wait until the encryption code is updated. | — | |
| updated. |
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NO SIGNAL | The signal is too weak. | Adjust the orientation of the XM Passport System for | ||
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| the best reception level. |
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LOADING | It takes longer than four seconds for audio | Wait until the decoding process has finished. | — | |
| or text data to be decoded. |
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OFF AIR | The XM Satellite Radio channel you | Check the channel number again or select another | — | |
| selected is not currently broadcasting any | XM Satellite Radio channel. |
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| signals. |
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<XM> - - - | The Channel Station ID (SID) is no longer |
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| available. |
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- - | No artist name or song title is available. |
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<CAT> - - - | No channels are available for the selected | Select another channel category by pressing | ||
| category. | CATEGORY on the front panel (or |
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| the remote control) repeatedly. |
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■Remote control
Problem | Cause | Remedy | See | |
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The remote control | Wrong distance or angle. | The remote control will function within a maximum |
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does not work or |
| range of 6 m (20 ft) and no more than 30 degrees off- | ||
function properly. |
| axis from the front panel. |
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| Direct sunlight or lighting (from an | Reposition this unit. |
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| inverter type of fluorescent lamp, etc.) is |
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| striking the remote control sensor of this |
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| unit. |
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| The batteries are weak. | Replace all batteries. | ||
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| The batteries do not last long and get | Using alkaline batteries is strongly recommended. | — | |
| quickly exhausted. |
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| The operation mode selector is set | Set the operation mode selector correctly. |
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| incorrectly. | When operating this unit, set it to the AMP position. |
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| When operating the component selected by the input | — | |
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| selector button, set it to the SOURCE position. | ||
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| When operating the TV set in the DTV or PHONO |
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| area, set it to the TV position. |
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| The remote control code was not correctly | Set the remote control code correctly using |
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| set. | “LIST OF REMOTE CONTROL CODES” at the end | ||
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| of this manual. |
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| Try setting another code of the same manufacturer |
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| using “LIST OF REMOTE CONTROL CODES” at | ||
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| the end of this manual. |
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| The library code of the remote control and | Match the remote control ID of this unit with the |
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| the remote control ID of this unit do not | corresponding remote control library code. | ||
| match. |
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INFORMATION | ADDITIONAL |
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