TROUBLESHOOTING

Problem

Cause

Remedy

See

page

 

 

 

The remote control

Even if the remote control code is

Program the necessary functions independently into

 

does not work or

correctly set, there are some models that

the programmable buttons using the Learn feature.

122

function properly.

do not respond to the remote control.

 

 

 

 

 

 

The remote control

The batteries of this remote control and/or

Replace the batteries.

11

does not learn new

the other remote control are too weak.

 

 

 

functions.

 

 

 

The distance between the two remote

Place the remote controls at the proper distance.

122

 

 

controls is too much or too little.

 

 

 

 

 

 

 

 

 

The signal coding or modulation of the

Learning is not possible.

 

 

other remote control is not compatible

 

 

with this remote control.

 

 

 

 

 

 

 

Memory capacity is full.

Delete other unnecessary functions to make room for

127

 

 

the new functions.

 

 

 

 

 

 

 

HDMI

 

 

 

Error message

Cause

Remedy

See

page

 

 

 

 

 

 

 

Device Over

The number of the connected HDMI

Reduce the number of the connected HDMI

components is over the limit.

components.

 

 

 

 

 

 

HDCP Error

HDCP authentication failed.

Check that the connected HDMI components support

the HDCP copy protection standards.

 

 

 

 

 

 

 

Network and USB

Problem

Cause

Remedy

See

page

 

 

 

The PC server/MCX-2000/

The IP address is not set properly.

Set the DHCP server function of the router to ON.

109

Internet Radio does not

 

Alternately, perform manual configuration

 

function properly.

 

according to the current operating environment.

 

 

 

 

 

 

The network cable is not connected.

Connect it properly.

30

 

 

 

 

The music in the PC

The PC does not have Windows Media

Install Windows Media Connect 2.0 in the PC.

server cannot be played

Connect 2.0 installed in it.

 

 

back.

 

 

 

The music is recorded in a format that

Play music recorded in a format that this unit is

 

 

cannot be played on this unit. This unit

compatible with.

 

 

cannot play music formats other than

 

 

 

WMA, MP3 and WAV (PCM format).

 

 

 

Also note that it cannot play certain

 

 

 

music files even if these are recorded in

 

 

 

the WMA, MP3 or WAV format.

 

 

 

 

 

 

 

The music is copyright-protected.

This unit cannot play copyright-protected music.

 

 

 

 

Windows Media Connect

The Windows XP PC is logging on to a

Log on to the local machine instead of the

2.0 cannot be connected.

domain.

domain.

 

 

 

 

 

The MusicCAST server

You are attempting to connect to

Use MCX-2000 or the PC server.

cannot be connected.

MCX-1000. The MusicCAST server that

 

 

 

can be connected by this unit is

 

 

 

MCX-2000.

 

 

 

 

 

 

 

Auto Configuration is not executed.

Execute “Auto Configure”.

79

 

 

 

 

144 En