Chapter 56 Troubleshooting

The data rates through my cellular connection are no-where near the rates I expected.

The actual cellular data rate you obtain varies depending on the cellular device you use, the signal strength to the service provider’s base station, and so on.

created a cellular interface but cannot connect through it.

•Make sure you have a compatible 3G device installed or connected. See Chapter 57 on page 891 for details.

•Make sure you have the cellular interface enabled.

•Make sure the cellular interface has the correct user name, password, and PIN code configured with the correct casing.

•If the ZyWALL has multiple WAN interfaces, make sure their IP addresses are on different subnets.

I cannot configure a particular VLAN interface on top of an Ethernet interface even though I have it configured it on top of another Ethernet interface.

Each VLAN interface is created on top of only one Ethernet interface.

I cannot get the auxiliary port to connect to my phone line.

You have to connect an external modem to the ZyWALL’s auxiliary port to use the auxiliary interface.

The ZyWALL is not applying an interface’s configured ingress bandwidth limit.

At the time of writing, the ZyWALL does not support ingress bandwidth management.

 

873

ZyWALL USG 2000 User’s Guide