Appendix A Log Descriptions

Table 269 myZyXEL.com Logs (continued)

LOG MESSAGE

DESCRIPTION

Do device register.

The device started device registration.

 

 

Do trial service

The device started trail service activation.

activation.

 

 

 

Do standard service

The device started standard service activation.

activation.

 

 

 

Do expiration check.

The device started the service expiration day check.

 

 

Build query message

Some information was missing in the packets that the device

has failed.

sent to the MyZyXEL.com server.

 

 

Parse receive message

The device cannot parse the response returned by the

has failed.

MyZyXEL.com server. Maybe some required fields are

 

missing.

 

 

Change Anti-Virus

The device started to change the type of anti-virus engine.

engine.

 

 

 

Change Anti-Virus

The device failed to change the type of anti-virus engine. %s

engine has failed:%s.

is the server response error message.

 

 

Change Anti-Virus

The device successfully changed the type of anti-virus engine.

engine has succeeded.

 

 

 

Change Anti-Virus

The device failed to change the type of anti-virus engine

engine type has

because the response from the server is missing required

failed. Because of

fields.

lack must fields.

 

 

 

Resolve server IP has

The update has stopped because the device couldn’t resolve

failed. Update stop.

the myZyXEL.com server's FQDN to an IP address through

 

gethostbyname().

 

 

Verify server's

The device could not process an HTTPS connection because it

certificate has

could not verify the myZyXEL.com server's certificate. The

failed. Update stop.

update has stopped.

 

 

Send download request

The device’s attempt to send a download message to the

to update server has

update server failed.

failed.

 

 

 

Get server response

The device sent packets to the MyZyXEL.com server, but did

has failed.

not receive a response. The root cause may be that the

 

connection is abnormal.

 

 

Timeout for get server

zysh need to catch MyZyXEL.com agent's return code, this log

response.

will be shown when timeout.

 

 

Send update request to

The device could not send an update message to the update

update server has

server.

failed.

 

 

 

Update has failed.

The device received an incomplete response from the update

Because of lack must

server and it caused a parsing error for the device.

fields.

 

 

 

Update server is busy

The update server was busy so the device will wait for the

now. File download

specified number of seconds and send the download request

after %d seconds.

to the update server again.

 

 

Device has latest

The device already has the latest version of the file so no

file. No need to

update is needed.

update.

 

 

 

916

 

ZyWALL USG 2000 User’s Guide