Bay Technical Associates DS62-MD4, DS Series manual BayTech Product Warranty, Exceptions

Page 51

DS62-Network, DS62-MD4 Network/Modem Host Module

BayTech Product Warranty

Bay Technical Associates (BayTech) warrants that its products will be free from defects in materials and workmanship under normal use for a period of two years from date of purchase (or from date of shipment from BayTech if proof of purchase is not provided).

During this warranty period, BayTech shall, at its discretion, either repair or exchange any defective product at no charge for labor and materials, or refund the amount paid for the product, less shipping and handling charges. Any replacement and/or repaired products are warranted for the remainder of the original warranty.

The customer is responsible for properly packaging the product and for shipping costs for returns. The customer is liable for loss or damage to the product during shipping, as well as any other fees or charges associated with transporting the product back to BayTech. BayTech will pay return costs for delivery within the Continental United States.

All repair and return shipments must be approved by BayTech and must be accompanied by an RA (return authorization) number. Please refer to our Repair and Return Policy below.

For the initial 30 days from the original date of shipment, any unopened product may be returned to BayTech, accompanied by an RA number. Full purchase price will be refunded, provided that the product is in excellent condition. A product may not be returned after 30 days from the original date of shipment unless approved by BayTech management.

Replacements for defective products may be cross-shipped to the customer at no cost if requested within 30 days of date of purchase. At BayTech’s discretion, this period may be extended to 90 days. For additional information or more specific warranty issues, contact BayTech’s Technical Support Department at (800) 523-2702or (228) 563-7334.

Exceptions

This warranty does not cover misuse or minor imperfections that fall within design specifications or that do not materially alter functionality. BayTech does not warrant and is not responsible for damages incurred in shipping and handling or caused by disasters (such as fire, flood, wind, earthquake, lightning, power surges or water).

The warranty will be voided regarding products that have been neglected, altered, abused, misused, or used for purposes other than those for which it was designed.

Under no circumstances shall BayTech be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include (but are not limited to) loss of profits, loss of the product or associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to property.

BayTech Extended Warranty

Extended warranties and overnight replacements are available for purchase, but only at the time of product purchase. The extended warranty cost will not exceed 7% per year of the product list price unless otherwise stated in the customer contract or approved by BayTech management. Contact BayTech for further details on this.

51

Page 50 Page 52
Image 51
Page 50 Page 52
Contents DS Series Manual DS62-Network, DS62-MD4 Network/Modem Host Module EIA-232 Serial Connection DS62-Network, DS62-MD4 Network/Modem Host Module DS62-Network, DS62-MD4 Network/Modem Host Module Installation Connection DescriptionInternal Modem Connection Quick Start Host Module PowerSerial Setup DS-DS Access Control Login Setup MenuRadius Configuration Network Port ConfigurationCabling DS62 EIA-232 RJ-45 Signal Pin DirectionAdapters Signals Description Signal RS-232 COM Port Port DS Port RPC DE-9 Pin DB-25 PinAdapters Main Screen Detail Operations and ConfigurationsConfiguration Status Unit Configuration MenuDTR RTS Serial Port Configuration Default is NoneHandshaking Word Size Baud RateDS62-Network, DS62-MD4 Network/Modem Host Module Stop Bits ParityRTS/DTR Line Driver Inactivity State Connect Port ID Echo Default setting is DisabledSerial Port Device Name Disconnect TimeguardLogin Setup Menu Access ControlManage Users ADD User Change User’s Port Access and PasswordSelect a non-root user and the DS displays Radius Configuration Direct Port ConnectionDelete User Tacacs Configuration Tacacs Network Port Configuration Subnet Mask IP AddressBreak Length Inactivity TimeoutGateway Address Carriage Return TranslationSSH Host Key Generation IP Filter ConfigurationSelect F, Flush Rules to delete all rules. The DS displays Snmp Configuration Read/Write Community String Default is zero minutes Web Server ConfigurationDefault is Disabled Default is EnabledInternal Alarm Threshold Module NameDS Management Select 1, the DS displays External Alarm ThresholdOutlet Groups Select 6, Delete All Outlet Groups and the DS displays Enable Firmware Upgrade Firmware / Config DownloadEnable Configuration File Upload Get Current Configuration File Restore Configuration DefaultsDisplay Configuration Error Log DS62-MD4 Modem Configuration MenuModem Host V90 Modem 9600 None None LO LO Modem Device Name Status Menu Overall System StatusNetwork Status Logged Users Memory UsageCurrent Routing Cache Processes Route SetupUnit Reset LogoutUnitInfo Database Functional Solutions TroubleshootingDS62/DS62-MD4 DS62 and DS62-MD4 Reset procedureExceptions BayTech Product WarrantyEmail support@baytech.net Technical SupportReturn Authorization Process
Top Page Image Contents