Bay Technical Associates DS Series, DS62-MD4 manual Return Authorization Process

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DS62-Network, DS62-MD4 Network/Modem Host Module

Return Authorization Process:

1.Contact BayTech to get a Return Authorization (RA) Number. IMPORTANT: BayTech will not accept any returns without an RA number.

2.Package the unit carefully in its original packaging or similar packaging. The warranty does not cover damage sustained during shipment. Enclose a letter with name, address, RA number, daytime phone number and description of the problem.

3.Mark the RA number clearly on the outside of the package.

NOTE: If the RA number is not on the outside of the box, the package will be returned back to the sender or will sit in Receiving until the customer calls in regarding status of RA.

4. Ship the unit by insured, prepaid carrier to the following address:

Bay Technical Associates 5239 A Avenue

Long Beach Industrial Park Long Beach, MS 39560 RA #: 140-xxxxx

5.Surround your unit with a minimum of two inches of insulation.

6.Be sure to seal the box securely with strapping or packing tape. We do not recommend masking tape or cellophane tape.

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Contents DS Series Manual DS62-Network, DS62-MD4 Network/Modem Host Module EIA-232 Serial Connection DS62-Network, DS62-MD4 Network/Modem Host Module DS62-Network, DS62-MD4 Network/Modem Host Module Internal Modem Connection InstallationConnection Description Quick Start Host Module PowerSerial Setup DS-DS Access Control Login Setup MenuRadius Configuration Network Port ConfigurationAdapters Signals Description DS62 EIA-232 RJ-45 Signal Pin DirectionSignal RS-232 COM Port Port DS Port RPC DE-9 Pin DB-25 Pin CablingAdapters Main Screen Detail Operations and ConfigurationsConfiguration Status Unit Configuration MenuDTR RTS Handshaking Serial Port ConfigurationDefault is None Word Size Baud RateRTS/DTR Line Driver Inactivity State DS62-Network, DS62-MD4 Network/Modem Host Module Stop BitsParity Serial Port Device Name Default setting is DisabledDisconnect Timeguard Connect Port ID EchoManage Users Login Setup MenuAccess Control ADD User Change User’s Port Access and PasswordSelect a non-root user and the DS displays Delete User Radius ConfigurationDirect Port Connection Tacacs Configuration Tacacs Network Port Configuration Subnet Mask IP AddressGateway Address Inactivity TimeoutCarriage Return Translation Break LengthSSH Host Key Generation IP Filter ConfigurationSelect F, Flush Rules to delete all rules. The DS displays Snmp Configuration Read/Write Community String Default is Disabled Web Server ConfigurationDefault is Enabled Default is zero minutesDS Management Internal Alarm ThresholdModule Name Select 1, the DS displays External Alarm ThresholdOutlet Groups Select 6, Delete All Outlet Groups and the DS displays Enable Firmware Upgrade Firmware / Config DownloadEnable Configuration File Upload Get Current Configuration File Restore Configuration DefaultsDisplay Configuration Error Log DS62-MD4 Modem Configuration MenuModem Host V90 Modem 9600 None None LO LO Modem Device Name Network Status Status MenuOverall System Status Current Routing Cache Logged UsersMemory Usage Processes Route SetupUnitInfo Database Unit ResetLogout Functional Solutions TroubleshootingDS62/DS62-MD4 DS62 and DS62-MD4 Reset procedureExceptions BayTech Product WarrantyEmail support@baytech.net Technical SupportReturn Authorization Process