Troubleshooting Guide, After a Power Failure

RF4QR/NA (SRT-8960 GB) Wed. May, 08/2002

TROUBLESHOOTING GUIDE

If the unit does not operate normally when you follow the instructions indicated in the manual, please refer to the table below.

SYMPTOM	POSSIBLE CAUSE	CORRECTIVE ACTION
No power	The power cord is not connected	Connect the power cord
No image displayed on	The connections are not correct	Check that all connections are correct
the TV monitor	The power to the camera and/or TV	Turn all connected devices power on
	monitor is not turned on
The buttons do not	A cassette tape is not loaded	Load a cassette and turn the power on
respond	All functions are suspended due to	Wait for the “À” indicator to go off
	condensation
	Alarm recording	Wait for the alarm recording to end
	Unit in menu mode	Press the MENU EXIT button.
	The security lock is engaged	Cancel the security lock
Recording is not	The loaded cassette has no	Load a cassette tape with an
possible (the tape is	erasure-prevention tab	erasure-prevention tab or cover the tab
ejected)		hole with adhesive tape
Recording is not	“Y” is selected for the tape management	Normally. Refer to “TAPE MANAGEMENT”
possible (Tape rewinds)		on page 16.
Autorepeat recording is	“AL” appears on the digital display	Display (ALARM LOG) menu, then press
not possible		the MENU RESET button to turn off the
		“AL” indicator
Timer recording is not	The date and time are not set correctly	Set the date and time correctly
possible	The unit is not set to timer recording	Press the TIMER button to display “n” on
	stand-by mode	the digital display
	“N” is selected for the timer recordings	Be sure to select “Y” for the programmed
		timer recordings
Alarm recording is not	“OFF” appears on the digital display	Press the EJECT, STOP or PLAY button
possible		or turn the SHUTTLE ring to turn the
		indicator off
Noise in the playback	The video heads need cleaning	Clean the video heads
picture
The date and time are	Display mode not set.	Press the ON SCREEN button to display
not recorded		and record the date and time.
“m” flashes.	The heads are dirty (see page 21).	Clean the heads.
The cassette tape	Problem with the system	Unplug the power cord then plug it back in
cannot be ejected
The cassette is ejected	The tape is not threaded correctly	Try inserting the cassette one more time or
a few seconds after it		using a new cassette. If it is ejected again,
has been inserted		please consult your dealer.

After a Power Failure

If the recording speed is reset to 8-hour mode after a power failure, it is due to insufficient backup battery charge. This is not a malfunction.

System Down

If the unit does not function at all, try the following.

1Unplug the power cord then plug it back in.

2Reset the memory. (Press the ALL RESET button. Under normal conditions, do not touch the ALL RESET button.)

The time and date will be reset, and the quick method security lock will be canceled.

3If the problem is not corrected after performing steps 1 and 2 a few times, consult your dealer.

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