Avaya 6400, 4400, 9040 Other Call Controls, Account Codes, Recording a Call, Handsfree Operation

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Other Call Controls

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Other Call Controls

Account Codes

You can enter an account code during a call. Some extension may also be required to enter an account code before making a call.

4406D+, 4606D+ and TransTalk® MDW 9040 users must enter the account code via a short code. Contact your system administrator for the appropriate short code.

Note: A list of valid account codes is stored on the system. Contact you System Administrator for a list of account codes which you should use.

To enter an account code:

You can do this before or during a call. If done before you will then hear dial tone at which you can dial the number required.

1.Press Menu twice.

2.Select Func and then Acct (This feature can also be set under a DSS key, see page 24). The display shows ENTER ACCOUNT.

3.Enter the account code to associate with the call and then select Set.

4.If REENTER ACCOUNT appears then the code was not recognized by the system. Enter a valid code.

5.If already on a call you can now continue the call. If entering the account code before making a call, the display now shows Dial and you should hear dial tone.

Recording a Call

This function is not available on all systems or phones. You must have Voicemail Pro running on the system. If the feature does not work, check with your System Administrator to see what Voicemail Package you are using. The recording is placed into your voicemail mailbox.

To record a call:

1.During the call, press Menu twice.

2.Select Func and then Recor.

Handsfree Operation

On some models of phone you can make and answer calls handsfree, that is without lifting the handset.

To switch from handsfree to handset operation pickup the handset.

To switch from handset to handsfree operation, press Spkr and then put down the handset.

To answer a call handsfree press the Spkr key.

While working handsfree pressing the Spkr key again will end the call.

Note also that whilst using the handset, if you hold a call and don't replace the handset, to answer any call press the Spkr key

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

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IP Office

40DHB0002USAL - Issue 7 (2nd October 2003)

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Contents IP Office Contents Introduction 4400, 4600 and 6400 TelephonesTransTalk MDW Phone Key Symbols Display Using the Directory Making CallsMake a Call Redial Make a Page CallLeave a Message Arrange a Callback Leave a Message in VoicemailTo set a callback during a call To arrange a callback without making a callAnswering Calls Answer a CallInternal Auto-Answer Direct PickupAnswering a Message Indicator Answering a Page CallTo answer a message indication Other Call Controls Account CodesRecording a Call Handsfree OperationDrop a Call Mute a CallDisplay the Call History To drop a callConferencing Calls To add another caller to a call or conferenceTo drop a caller from a conference To display calls in a conferenceSwitch Divert On Diverting CallsCall Forwarding Setting Absence Text To switch send all calls on/offSend All Calls Do Not Disturb To set your absence textHold, Park & Transfer Parking CallsHolding Calls Transfer a CallTo display held calls To transfer a callCall Timer Phone ControlsLabeling Softkey Functions Display the Date and TimeChanging the Volume Using HeadsetsDisplay Call Information Changing the Ringer SoundGroup Enable/Disable Hot DeskingLock/Unlock the Phone Change the Login Code Change the Extension NameChange the Phone Language Changing the System Date and Time To change the date/timeDSS Key Functions OverviewStoring Abbreviated Dialing Under a DSS Key 4406D+, 4606D+ and TransTalk MDW 9040 TelephoneStoring User, Park Slot and Queue Numbers Programming Functions Against DSS Keys To add a function to a DSS keyTo remove a function from a DSS key Admin Functions DirSAC Park HGNS+ System Features IntroductionMaking Calls Answering CallsCall Waiting Diverting CallsAt another extension At your own extensionDo Not Disturb VoicemailSystem Administrator Default Speed Dial and Feature CodesIndex Index
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