Avaya 4400, 6400, 9040 manual System Features, Introduction, Making Calls, Answering Calls

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System Features

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System Features

Introduction

As well as your phones specific features, you can access a number of system features by dialing short codes.

These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public telephone network. Users with

stations that do not have the Menu button (4406D+, 4606D+ and TransTalk® MDW 9040) must activate features (those requiring additional numbers - ie. external number, Hunt Group) via the shortcodes.

Making Calls

Internal Calls: To make a call to another extension, simply dial the number. If the number is busy, you can use Ring Back When Free as below:

1.Dial any digit and hang up.

2.When the extension you called is free, your phone will ring (a burst of three rings).

3.Lift the handset and the extension is called automatically.

External calls: To make an external call, either dial the number (prefixed by the access code if required) or use a speed dial code (contact your system manager for a list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain calls, such as those to premium rate numbers and international calls

Answering Calls

Ringing at your own extension: Simply pick up the handset; internal calls have a single ring cadence, external calls have a double ring cadence. When in headset mode, press the button associated with the alerting call.

Ringing at another extension: You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

-*30 to answer a call ringing anywhere.

-*31 to answer a call within your group.

-*32*201# to answer the call for a particular extension, in this example 201.

Note that if your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

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IP Office

40DHB0002USAL - Issue 7 (2nd October 2003)

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Contents IP Office Contents 4400, 4600 and 6400 Telephones IntroductionTransTalk MDW Phone Key Symbols Display Making Calls Using the DirectoryMake a Call Make a Page Call RedialLeave a Message To arrange a callback without making a call Arrange a CallbackLeave a Message in Voicemail To set a callback during a callDirect Pickup Answering CallsAnswer a Call Internal Auto-AnswerAnswering a Page Call Answering a Message IndicatorTo answer a message indication Handsfree Operation Other Call ControlsAccount Codes Recording a CallTo drop a call Drop a CallMute a Call Display the Call HistoryTo display calls in a conference Conferencing CallsTo add another caller to a call or conference To drop a caller from a conferenceDiverting Calls Switch Divert OnCall Forwarding To set your absence text Setting Absence TextTo switch send all calls on/off Send All Calls Do Not DisturbParking Calls Hold, Park & TransferTo transfer a call Holding CallsTransfer a Call To display held callsDisplay the Date and Time Call TimerPhone Controls Labeling Softkey FunctionsChanging the Ringer Sound Changing the VolumeUsing Headsets Display Call InformationHot Desking Group Enable/DisableLock/Unlock the Phone Change the Extension Name Change the Login CodeChange the Phone Language To change the date/time Changing the System Date and Time4406D+, 4606D+ and TransTalk MDW 9040 Telephone DSS Key FunctionsOverview Storing Abbreviated Dialing Under a DSS KeyStoring User, Park Slot and Queue Numbers To add a function to a DSS key Programming Functions Against DSS KeysTo remove a function from a DSS key Dir Admin FunctionsSAC Park HGNS+ Answering Calls System FeaturesIntroduction Making CallsAt your own extension Call WaitingDiverting Calls At another extensionVoicemail Do Not DisturbDefault Speed Dial and Feature Codes System AdministratorIndex Index
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