Avaya 6400, 4400, 9040 Holding Calls, Transfer a Call, To display held calls, To transfer a call

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Hold, Park & Transfer

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Holding Calls

The system automatically reconnects held calls after a set period, the default setting is 2 minutes.

To display held calls:

1.An H on your display indicates that you have a held call.

2.Press Menu twice.

3.Select HC&P (held, conference and parked).

4.The above Helds indicates that there are held calls. Select Helds.

5.If you have several held calls you can use the and keys to the details of the different held calls.

To clear a held call: Select Drop.

To reconnect a held call: Select Pickup.

Transfer a Call

To transfer a call:

1.During the call, press Trnsfr . The call is put on hold.

2.Dial the number to which you want to transfer the call.

If the extension doesn't answer or doesn't want the call press the call appearance button to return to the original call.

If the extension answers and will accept the transfer press Transfr again.

To do a blind transfer, hang up the call or hit the transfer button again.

4400, 4600, 6400 & TransTalk MDW 9040 Telephones

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IP Office

40DHB0002USAL - Issue 7 (2nd October 2003)

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Contents IP Office Contents Introduction 4400, 4600 and 6400 TelephonesTransTalk MDW Phone Key Symbols Display Using the Directory Making CallsMake a Call Redial Make a Page CallLeave a Message To set a callback during a call Arrange a CallbackLeave a Message in Voicemail To arrange a callback without making a callInternal Auto-Answer Answering CallsAnswer a Call Direct PickupAnswering a Message Indicator Answering a Page CallTo answer a message indication Recording a Call Other Call ControlsAccount Codes Handsfree OperationDisplay the Call History Drop a CallMute a Call To drop a callTo drop a caller from a conference Conferencing CallsTo add another caller to a call or conference To display calls in a conferenceSwitch Divert On Diverting CallsCall Forwarding Send All Calls Do Not Disturb Setting Absence TextTo switch send all calls on/off To set your absence textHold, Park & Transfer Parking CallsTo display held calls Holding CallsTransfer a Call To transfer a callLabeling Softkey Functions Call TimerPhone Controls Display the Date and TimeDisplay Call Information Changing the VolumeUsing Headsets Changing the Ringer SoundGroup Enable/Disable Hot DeskingLock/Unlock the Phone Change the Login Code Change the Extension NameChange the Phone Language Changing the System Date and Time To change the date/timeStoring Abbreviated Dialing Under a DSS Key DSS Key FunctionsOverview 4406D+, 4606D+ and TransTalk MDW 9040 TelephoneStoring User, Park Slot and Queue Numbers Programming Functions Against DSS Keys To add a function to a DSS keyTo remove a function from a DSS key Admin Functions DirSAC Park HGNS+ Making Calls System FeaturesIntroduction Answering CallsAt another extension Call WaitingDiverting Calls At your own extensionDo Not Disturb VoicemailSystem Administrator Default Speed Dial and Feature CodesIndex Index
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