AT&T 964 user manual Telephone Operation, Making or Answering a Call, Timer, Call Privacy

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TELEPHONE OPERATION

NOTE: When you make a call, the phone selects the Prime Line you programmed. When you answer a call, the phone automatically selects the ringing line. If you have a private line, the phone automatically selects that line.

Making or Answering a Call

Handset

To make a call, lift the handset. You can dial your call manually or dial a number from the directory (see DIRECTORY OPERATION).

To answer a call, lift the handset. Replace the handset to end the call.

To override automatic line selection, lift the handset, then press and release a LINE button

— OR —

Press the LINE button for the line you wish to select, then lift the handset.

Speakerphone

To make a call, press and release the desired LINE button or K. The SPEAKER light goes on. Wait for a dial tone, then dial the call manually or by dialing a number from the Directory (see DIRECTORY OPERATION).

NOTE: If the most recent call was handled with the headset, you must press Kto activate the speakerphone.

To answer a call, press K. Press Kagain to end the call.

Headset

You can use this phone hands-free when you install a 2.5mm headset. Headsets are available for purchase in retail stores (comcode #108041732) or by calling 1 800 222-3111.

Make sure the headset is plugged into the headset jack located to the left of the handset jack on the left side of the telephone base.

To make a call, press and release hor press the desired LINE button and then press h. The HEADSET light goes on. Wait for a dial tone, then dial the call manually or by dialing a number from the Directory (see DIRECTORY OPERATION).

To answer a call, press h. Press hagain to end the call.

NOTE: An error tone will sound if you press hand the headset is not plugged in.

To switch from handset to headset or speakerphone, press hor K, then replace the handset (for headset, headset must be plugged in).

TELEPHONE OPERATION

To switch from speakerphone to handset, lift the handset.

To switch from headset to speakerphone (when handset is in the cradle), press K.

To switch from headset to speakerphone (when handset is off-hook), press Kand replace the handset.

To switch from speakerphone to headset, insert the headset plug into the jack, and press h.

To override automatic line selection, press and release a LINE button (this activates the speakerphone or headset).

Timer

When you make or answer a call, the timer automatically starts. The screen displays the elapsed time in minutes and seconds for the first hour (up to 59:59 ) and then begins again. The timer stops automatically when you hang up and the recorded time is displayed for about 10 seconds.

The timer also stops when you place a call on hold and resets when you release hold.

Call Privacy

To ensure call privacy, the phone allows only one set at a time to use a line.

Canceling Call Privacy

During the call, press the LINE button for the call. You’ll hear a short beep. Others can now join the call.

Restoring Call Privacy

Press the LINE button again during the call. You’ll hear a double-beep. The other phones will be dropped from the call.

NOTE: Call privacy is automatically restored when you end the call.

NOTE: When a non-system phone answers a call, any other system phone can pick up the call by pressing the LINE button. Once a system phone picks up the call, Call Privacy is activated and no other system phones can listen to the call, unless Call Privacy is canceled, but non-system phones which share that line can still join the call. If this extension is programmed with D-TAD Intercept On (see “Turn D-TAD Intercept On or Off” in SET UP SYSTEM FEATURES), other 964 extensions can pick up on any call routed to this extension’s answering system (D-TAD).

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Contents Part 1 Important Product Information Four-Line Intercom SpeakerphoneContents Before YOU Begin ContentsGlossary Audible Signals Features ListConnect the telephone line cords to the telephone InstallationTable/Desk Installation Install one 9V batteryWall Installation Connect the power adapter to the telephone Convenience PortsMount the phone on the wall SET UP System Features SET UP System Features Assign the Prime Line Line Preference Set Delay RingSet the Dial Mode Turn Line Usage On or Off for Each Line Program the Day and Night Times for Auto-Attendant Turn Hold Reminder On or Off Program Home and Local Area Codes Set Your Phone for Single Phone OperationProgram Message Length Set Auto-Attendant Pickup DelayProgram Remote Password Program the Centrex Console Delayed Ring TimeTurn Toll Saver On or Off Erase All Settings and Return the Phone to DefaultCall Privacy TimerTelephone Operation Making or Answering a CallRedial VolumeDo Not Disturb Line-in-Use LightsFlash Switch Between LinesHold MuteTransfer a Call Directory OperationStoring a Pause in a Directory Number Storing a Temporary Tone Signal in a Directory NumberDirectory Operation Storing Names and Numbers in the DirectoryRemoving a Name and Number from the Directory Reviewing Information Stored in the DirectoryChanging Directory Entries Dialing a Number from the DirectoryIntercom Operation Basic Intercom OperationsMaking an Intercom Call with the Handset Making a Single-phone Switching Between an Intercom Call and a Single-phoneMaking an Intercom Call with the Speakerphone or Headset Answering an Intercom CallRoom Monitor Making an Intercom Conference CallCall Waiting Caller ID OperationView Call List Summary Message Waiting and NEW Calls LightCall List Display MessagesRemoving a Specific Call Record from Call List Removing Calls from Call ListDialing a Number from Call List Saving a Number from Call List to the DirectoryTime/Date Reset Covm IndicatorAnswering System Recording a Memo Removing MessagesTwo-Way Recording Audible Message AlertToll Saver Auto-Attendant Sequence for Callers Turn Auto-Attendant Function On/OffRemoving an Auto-Attendant Outgoing Message Using Multiple Auto-AttendantsReviewing an Auto-Attendant Outgoing Message Recording an Auto-Attendant Outgoing MessageRemote Commands Adding a FAX MachineMulti-phone System Using a Fax Switch Case of DifficultySingle Phone System Does Not Respond to Remote Commands Line Lights Remain On When No Line is ConnectedTone Signals Do Not Activate a Remote Device Operation During a Power FailureIncoming Calls Are Dropped By Auto-Attendant Covm Line Indicator Remains OnLine Groups Screen Displays CovmCentrex Operation Expanding the 964 SystemPicking Up Another Station’s Line Setting Ring Delay DurationAnswering a Delayed Ring IndexDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Wallet Card 6/2/2000 231 PM Page 1 1,1 Four-Line Intercom SpeakerphoneRemote Command Press