AT&T 964 Hold, Switch Between Lines, Mute, Flash, Temporary Tone Dialing, Conference Calls

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TELEPHONE OPERATION

Hold

Press and release H. The light of the line on hold flashes, and a double-beep sounds every 30 seconds to remind you the call is on hold. (To turn off the reminder beep, see “Turn Hold Reminder On or Off” in SET UP SYSTEM FEATURES.) You can replace the handset in the cradle without disconnecting the call. The speakerphone is automatically turned off.

To release Hold, press and release the LINE button of the call on hold.

NOTE: The system automatically disconnects a call on hold after three minutes. To keep a call on hold longer than three minutes, release Hold before three minutes and then place the call on hold again.

NOTE: You cannot put an intercom call on hold.

NOTE: If a line is in use, pressing Ior pwill place the line on hold and activate the intercom.

Switch Between Lines

1Press and release Hto keep a call on the first line.

2Press and release the LINE button of another line to make or answer another call.

NOTE: If you switch lines without pressing Hfirst, you will drop the call.

Mute

This feature lets you mute the telephone so that you can hear the other party, but the other party can’t hear you.

To activate this feature, press and release m. The MUTE light goes on. To return to the conversation, press and release magain.

NOTE: Switching from handset to speakerphone or headset, or from speakerphone or headset to handset, changing lines, and putting a call on hold also cancel Mute.

Flash

Use Finstead of the switchhook to activate telephone company subscriber services such as Call Waiting or Three-Way Calling.

To adjust the length of the Flash signal, see “Set the Flash Time” in SET UP SYSTEM FEATURES.

TELEPHONE OPERATION

Temporary Tone Dialing

If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing t. This is useful if you need to send touch tone signals for access to telephone banking or long- distance services.

1Dial the number.

2Press and release t. Buttons pressed after this send touch tone signals.

3After you hang up, the phone automatically returns to rotary service.

Conference Calls

This feature lets you set up a three-party call by using two lines at the same time. You can also join an intercom call with a call on an outside line.

1Make or answer a call.

2Press and release H.

3Call someone on another line.

4When this call is answered, press C. The three-party conference begins immediately.

5To end a conference call, hang up. All parties will disconnect.

To talk privately with one party:

1Press Hto place both lines on hold.

2Press a LINE button to talk privately with the person on that line.

3Press Cto resume the conference call.

To drop one line:

Press the LINE button of the party you want to keep. The other line will be dropped.

NOTE: Occasionally, the far-end parties on a conference call might not hear one another.

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Contents Part 1 Important Product Information Four-Line Intercom SpeakerphoneContents Before YOU Begin ContentsGlossary Audible Signals Features ListTable/Desk Installation InstallationInstall one 9V battery Connect the telephone line cords to the telephoneWall Installation Mount the phone on the wall Connect the power adapter to the telephoneConvenience Ports SET UP System Features SET UP System Features Set the Dial Mode Set Delay RingTurn Line Usage On or Off for Each Line Assign the Prime Line Line PreferenceProgram Home and Local Area Codes Turn Hold Reminder On or OffSet Your Phone for Single Phone Operation Program the Day and Night Times for Auto-AttendantProgram Remote Password Set Auto-Attendant Pickup DelayProgram the Centrex Console Delayed Ring Time Program Message LengthTurn Toll Saver On or Off Erase All Settings and Return the Phone to DefaultTelephone Operation TimerMaking or Answering a Call Call PrivacyDo Not Disturb VolumeLine-in-Use Lights RedialHold Switch Between LinesMute FlashTransfer a Call Directory OperationDirectory Operation Storing a Temporary Tone Signal in a Directory NumberStoring Names and Numbers in the Directory Storing a Pause in a Directory NumberChanging Directory Entries Reviewing Information Stored in the DirectoryDialing a Number from the Directory Removing a Name and Number from the DirectoryMaking an Intercom Call with the Handset Intercom OperationBasic Intercom Operations Making an Intercom Call with the Speakerphone or Headset Switching Between an Intercom Call and a Single-phoneAnswering an Intercom Call Making a Single-phoneRoom Monitor Making an Intercom Conference CallCall Waiting Caller ID OperationCall List Message Waiting and NEW Calls LightDisplay Messages View Call List SummaryDialing a Number from Call List Removing Calls from Call ListSaving a Number from Call List to the Directory Removing a Specific Call Record from Call ListTime/Date Reset Covm IndicatorAnswering System Recording a Memo Removing MessagesToll Saver Two-Way RecordingAudible Message Alert Auto-Attendant Sequence for Callers Turn Auto-Attendant Function On/OffReviewing an Auto-Attendant Outgoing Message Using Multiple Auto-AttendantsRecording an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing MessageMulti-phone System Remote CommandsAdding a FAX Machine Single Phone Using a Fax SwitchCase of Difficulty Tone Signals Do Not Activate a Remote Device Line Lights Remain On When No Line is ConnectedOperation During a Power Failure System Does Not Respond to Remote CommandsLine Groups Covm Line Indicator Remains OnScreen Displays Covm Incoming Calls Are Dropped By Auto-AttendantCentrex Operation Expanding the 964 SystemAnswering a Delayed Ring Setting Ring Delay DurationIndex Picking Up Another Station’s LineDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Wallet Card 6/2/2000 231 PM Page 1 1,1 Four-Line Intercom SpeakerphoneRemote Command Press
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