AT&T 964 user manual Answering System

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ANSWERING SYSTEM

(D-TAD) Operation

The answering system can store approximately 25 minutes of messages, memos, and announcements, for a total of up to 99 messages.

Turning the Answering System On/Off

Press Ato switch the answering function on or off. The ANSWER light is lit when the answering function is turned on. D-TAD features only work when the answering system is turned on.

NOTE: If you are using this phone as part of a multi-phone system, be sure Auto-Attendant is turned on as well. If you are using this phone as a single phone, leave the Auto-Attendant Off and set your phone for Single Phone Operation (see SET UP SYSTEM FEATURES).

Entering D-TAD Mode

You may access answering system features whether the answering function is turned on or off by entering D-TAD mode.

Press d. The D-TAD light goes on to indicate that the phone is in D-TAD mode. The screen displays:

or, if D-TAD memory is full and the system cannot store additional messages, the screen displays:

If there are new messages waiting, the D-TAD light flashes.

Reviewing the Outgoing Announcement

1Enter D-TAD mode.

2Press o7. The system plays the previously recorded announcement.

3To stop playback, press s.

ANSWERING SYSTEM

(D-TAD) Operation

Recording an Outgoing Announcement

1Enter D-TAD mode.

2Press o7, r.

3Wait for the beep. Then speak toward the phone in a normal tone of voice, without any background noise.

4To stop recording, press s.

5If you choose not to record an outgoing message, the system plays a pre-recorded announcement for callers: “Please leave your message after the tone.”

Erasing the Outgoing Announcement

NOTE: When you erase your announcement, the system returns to the factory programmed announcement until you record a new one.

1Enter D-TAD mode.

2Press o7.

3When the current announcement starts to play, press Xtwice to erase the announcement.

Monitoring Incoming Calls

Whenever an incoming message is being recorded, you can hear it through the speaker if you have programmed the Monitor to on (see SET UP SYSTEM FEATURES). If you would like to take the call, pick up the line at any 964 extension connected to the same incoming line and the D-TAD stops recording. Non-system phones can pick up the line but cannot intercept a D-TAD message being recorded.

Listening to Your Messages

The screen displays the numbers of total and new voice messages. For example the display DTAD:11/21 indicates that you have 11 new and a total of 21 voice messages stored.

Enter D-TAD mode and follow the directions below to hear your messages.

Play all messages

Press Ptto begin message playback. The system plays messages in the order they were received and the screen displays the number of each message as it plays. The system announces the time and date each message was received.

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Contents Four-Line Intercom Speakerphone Part 1 Important Product InformationContents Contents Before YOU BeginGlossary Features List Audible SignalsInstallation Table/Desk InstallationInstall one 9V battery Connect the telephone line cords to the telephoneWall Installation Convenience Ports Connect the power adapter to the telephoneMount the phone on the wall SET UP System Features SET UP System Features Set Delay Ring Set the Dial ModeTurn Line Usage On or Off for Each Line Assign the Prime Line Line PreferenceTurn Hold Reminder On or Off Program Home and Local Area CodesSet Your Phone for Single Phone Operation Program the Day and Night Times for Auto-AttendantSet Auto-Attendant Pickup Delay Program Remote PasswordProgram the Centrex Console Delayed Ring Time Program Message LengthErase All Settings and Return the Phone to Default Turn Toll Saver On or OffTimer Telephone OperationMaking or Answering a Call Call PrivacyVolume Do Not DisturbLine-in-Use Lights RedialSwitch Between Lines HoldMute FlashDirectory Operation Transfer a CallStoring a Temporary Tone Signal in a Directory Number Directory OperationStoring Names and Numbers in the Directory Storing a Pause in a Directory NumberReviewing Information Stored in the Directory Changing Directory EntriesDialing a Number from the Directory Removing a Name and Number from the DirectoryBasic Intercom Operations Intercom OperationMaking an Intercom Call with the Handset Switching Between an Intercom Call and a Single-phone Making an Intercom Call with the Speakerphone or HeadsetAnswering an Intercom Call Making a Single-phoneMaking an Intercom Conference Call Room MonitorCaller ID Operation Call Waiting Message Waiting and NEW Calls Light Call List Display Messages View Call List SummaryRemoving Calls from Call List Dialing a Number from Call ListSaving a Number from Call List to the Directory Removing a Specific Call Record from Call ListReset Covm Indicator Time/DateAnswering System Removing Messages Recording a MemoAudible Message Alert Two-Way RecordingToll Saver Turn Auto-Attendant Function On/Off Auto-Attendant Sequence for CallersUsing Multiple Auto-Attendants Reviewing an Auto-Attendant Outgoing MessageRecording an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing MessageAdding a FAX Machine Remote CommandsMulti-phone System Case of Difficulty Using a Fax SwitchSingle Phone Line Lights Remain On When No Line is Connected Tone Signals Do Not Activate a Remote DeviceOperation During a Power Failure System Does Not Respond to Remote CommandsCovm Line Indicator Remains On Line GroupsScreen Displays Covm Incoming Calls Are Dropped By Auto-AttendantExpanding the 964 System Centrex OperationSetting Ring Delay Duration Answering a Delayed RingIndex Picking Up Another Station’s LineDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Four-Line Intercom Speakerphone Wallet Card 6/2/2000 231 PM Page 1 1,1Remote Command Press