AT&T 964 user manual Line Groups, Screen Displays Covm, Covm Line Indicator Remains On

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IN CASE OF DIFFICULTY

Screen Displays COVM

The screen displays COVM when the COVM indicator is turned on for at least one line, whether or not there are messages waiting, and whether or not you have the service.

•If you subscribe to Voice Mail service with your local telephone service provider, but prefer not to display COVM on the screen, turn off the COVM indicator for each line.

•If you do not subscribe to Voice Mail service, turn off the COVM indicator for each line.

See “Turning COVM Indicators On and Off” in SET UP SYSTEM FEATURES.

COVM Line Indicator Remains On

•Make sure you have reviewed all messages on that line.

•You may have received a false signal from the Central Office. To clear, see “Reset COVM Indicator” in CALLER ID OPERATION.

Incoming Calls Are Dropped By Auto-Attendant

Make sure you have recorded the Auto-Attendant Outgoing Messages and your directory of extension assignments. (See ANSWERING SYSTEM Auto-Attendant Operation.)

EXPANDING THE 964 SYSTEM

When you combine two or more 964 phones you create an interacting system where phone share lines. You can have up to twelve phones and up to 15 telephone lines. The 964 can be expanded with or without Centrex service.

NOTE: All 964 features work as described earlier in this manual.

Line Groups

When phones share lines, Line-In-Use lights let users at different extensions know when a specific line is in use. For accurate Line-In-Use lights, the same lines must be connected to each extension in the Line Group, and they must have the same incoming telephone number at each extension.

The chart below shows 12 extensions, each sharing the first three lines, but being assigned to different Line Groups based on other shared or private lines.

Lines in System

		L1	L2	L3	L4	L5	L6
	ICM 11	✔	✔	✔	✔
	ICM 12	✔	✔	✔		✔
Stations	ICM 13	✔	✔	✔	✔
	ICM 14	✔	✔	✔		✔
	ICM 15	✔	✔	✔	✔
	ICM 16	✔	✔	✔		✔
Intercom	ICM 16	✔	✔	✔		✔
	ICM 17	✔	✔	✔	✔
	ICM 18	✔	✔	✔		✔
	ICM 19	✔	✔	✔	✔
	ICM 20	✔	✔	✔		✔
	ICM 20	✔	✔	✔		✔
	ICM 21	✔	✔	✔	✔
	ICM 22	✔	✔	✔			✔

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Contents Four-Line Intercom Speakerphone Part 1 Important Product InformationContents Contents Before YOU BeginGlossary Features List Audible SignalsInstallation Table/Desk InstallationInstall one 9V battery Connect the telephone line cords to the telephoneWall Installation Connect the power adapter to the telephone Convenience PortsMount the phone on the wall SET UP System Features SET UP System Features Set Delay Ring Set the Dial ModeTurn Line Usage On or Off for Each Line Assign the Prime Line Line PreferenceTurn Hold Reminder On or Off Program Home and Local Area CodesSet Your Phone for Single Phone Operation Program the Day and Night Times for Auto-AttendantSet Auto-Attendant Pickup Delay Program Remote PasswordProgram the Centrex Console Delayed Ring Time Program Message LengthErase All Settings and Return the Phone to Default Turn Toll Saver On or OffTimer Telephone OperationMaking or Answering a Call Call PrivacyVolume Do Not DisturbLine-in-Use Lights RedialSwitch Between Lines HoldMute FlashDirectory Operation Transfer a CallStoring a Temporary Tone Signal in a Directory Number Directory OperationStoring Names and Numbers in the Directory Storing a Pause in a Directory NumberReviewing Information Stored in the Directory Changing Directory EntriesDialing a Number from the Directory Removing a Name and Number from the DirectoryIntercom Operation Basic Intercom OperationsMaking an Intercom Call with the Handset Switching Between an Intercom Call and a Single-phone Making an Intercom Call with the Speakerphone or HeadsetAnswering an Intercom Call Making a Single-phoneMaking an Intercom Conference Call Room MonitorCaller ID Operation Call WaitingMessage Waiting and NEW Calls Light Call ListDisplay Messages View Call List SummaryRemoving Calls from Call List Dialing a Number from Call ListSaving a Number from Call List to the Directory Removing a Specific Call Record from Call ListReset Covm Indicator Time/DateAnswering System Removing Messages Recording a MemoTwo-Way Recording Audible Message AlertToll Saver Turn Auto-Attendant Function On/Off Auto-Attendant Sequence for CallersUsing Multiple Auto-Attendants Reviewing an Auto-Attendant Outgoing MessageRecording an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing MessageRemote Commands Adding a FAX MachineMulti-phone System Using a Fax Switch Case of DifficultySingle Phone Line Lights Remain On When No Line is Connected Tone Signals Do Not Activate a Remote DeviceOperation During a Power Failure System Does Not Respond to Remote CommandsCovm Line Indicator Remains On Line GroupsScreen Displays Covm Incoming Calls Are Dropped By Auto-AttendantExpanding the 964 System Centrex OperationSetting Ring Delay Duration Answering a Delayed RingIndex Picking Up Another Station’s LineDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Four-Line Intercom Speakerphone Wallet Card 6/2/2000 231 PM Page 1 1,1Remote Command Press