Contents, Before YOU Begin

CONTENTS
Answering a Single-phone Page	40
Switching Between an Intercom
Call and a Single-phone Page	41
Ending an Intercom or Page Call	41
Paging All Phones	41
Answering an All Page	41
Making an Intercom
Conference Call	42
Room Monitor	42
CALLER ID OPERATION	43
Call Waiting	44
Calls Received on Two or
More Lines Simultaneously	45
Message Waiting and
NEW CALLS Light	46
Call List	46
Display Messages	47
Removing Calls from Call List	48
Dialing a Number from Call List	49
Saving a Number from Call List
to the Directory	49
Time/Date	50
Reset COVM Indicator	50
ANSWERING SYSTEM
(D-TAD) Operation	51
Turning the Answering System
On/Off	52
Entering D-TAD Mode	52
Reviewing the Outgoing
Announcement	52
Recording an Outgoing
Announcement	53
Erasing the Outgoing
Announcement	53
Monitoring Incoming Calls	53
Listening to Your Messages	53
Removing Messages	55
Recording a Memo	55
Two-Way Recording	56
Audible Message Alert	56
Toll Saver	56

ANSWERING SYSTEM
Auto-Attendant Operation	57
Turn Auto-Attendant Function
On/Off	59
Auto-Attendant Sequence for
Callers	59
Reviewing an Auto-Attendant
Outgoing Message	60
Recording an Auto-Attendant
Outgoing Message	60
Removing an Auto-Attendant
Outgoing Message	60
Using Multiple Auto-Attendants	60
ANSWERING SYSTEM
Remote Operation	61
Connect with the
Answering System	61
Remote Commands	62
ADDING A FAX MACHINE	63
Multi-Phone System	63
Single Phone	64
Using a Fax Switch	64
IN CASE OF DIFFICULTY	65
EXPANDING THE 964 SYSTEM	69
Line Groups	69
Private Lines	70
CENTREX OPERATION	71
Setup Checklist	71
Enabling the Console Phone	71
Console Operation	71
Setting Ring Delay Duration	72
Answering a Delayed Ring	72
Picking Up Another Station’s Line	72
INDEX	73

BEFORE YOU BEGIN

•Check to be sure your box contains:

1Telephone

1Handset

1Handset cord

1Mounting base

2Seven-foot line cords

1Eight-inch line cord

1Power adapter

1Warranty insert

19V battery

1User’s Manual

•You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you’re installing the phone.

•The total length of telephone wiring used in this system is important. If the total length of telephone wiring is more than 600 feet, you may need to use a special filter device. You can call 1 800 222–3111 for information about this filter. You’ll need to contact a professional to install this filter.

•Identify the number of phone lines you’ll use.

•Plan the layout of your phone system and decide which phone(s) will be the Auto-Attendant(s).

•All connected phones must have the same Line 1 phone number for the Intercom and Page features to work.

•Assign a different Intercom Extension Number (11 through 22) to each 964 telephone. You’ll need to do this individually at each telephone.

•Decide if you want a private line. A private line does not appear on all connected phones.

•You must subscribe to combined Caller ID with Call Waiting as a single service to see Caller ID information for Call Waiting calls. Check with your local telephone company for availability.

•Choose your setting for each system feature. You will need to program the features during installation (see “Features List”).

CONTENTS

BEFORE YOU BEGIN