AT&T 964 user manual Case of Difficulty, Single Phone, Using a Fax Switch

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ADDING A FAX MACHINE

Single Phone

•Set your phone for single phone operation (see "Set Your Phone for Single Phone Operation" in SET UP SYSTEM FEATURES).

•Turn off Auto-Attendant (see "Turn Auto-Attendant Function On/Off" in ANSWERING SYSTEM – Auto-Attendant Operation).

•Set your fax machine to answer on the first ring (follow manufacturer’s instructions).

•Set Ring Time to at least 15 seconds, so that your fax machine will have time to answer calls before the answering system (D-TAD) picks up (see "Program Ring Time" in FEATURE SETUP).

•To prevent the fax line from ringing, turn Ringer off for that line (see "Turn Ringer On/Off" in SET UP SYSTEM FEATURES).

•If Toll Saver interferes with the operation of the fax machine and answering system, turn Toll Saver off (see "Turn Toll Saver On or Off" in SET UP SYSTEM FEATURES).

Using a Fax Switch

A fax switch lets the system know, before the phone rings, whether an incoming call is a voice call or a fax call. Some fax machines have a built-in fax switch. Using a fax switch may affect the operation of Line-in-Use lights and the display of Caller ID information.

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 223-3111. Please retain your receipt as your proof of purchase.

Telephone Does Not Ring

•Make sure the Do Not Disturb (DND) feature is not activated.

•Make sure ringers are turned on.

•If there are several non-system phones on the line that don’t ring, disconnect some of them. Having too many phones connected can also result in low ringer volume for non-system telephones.

•If the INTERCOM light flashes but you don’t hear a paging signal, make sure the Do Not Disturb feature is not activated.

A Repeating Short Ring (Error Ring) Sounds at All Extensions When You Assign an Extension Number to Your Phone

The extension number you chose is already assigned. Begin again and choose a different extension number from 11 to 22 (see “Assign an Extension Number to Your Phone” in SET UP SYSTEM FEATURES).

Intercom Paging Signal Not Received

Make sure you have programmed your intercom extension number correctly. Line 1 must be connected at all extensions, and must be the same telephone number/line for Page and Intercom to work properly.

Cannot Join a Conversation in Progress

The privacy feature prevents another set on the system from interrupting a conversation. Make sure you press the LINE button to release privacy.

Error Tone (Fast Busy Signal) Heard When Making an Intercom Call

The Do Not Disturb feature is activated at the extension you are calling. The other party’s INTERCOM light will flash and your extension number will be displayed on their screen to alert them of your call.

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Contents Four-Line Intercom Speakerphone Part 1 Important Product InformationContents Contents Before YOU BeginGlossary Features List Audible SignalsInstall one 9V battery InstallationTable/Desk Installation Connect the telephone line cords to the telephoneWall Installation Convenience Ports Connect the power adapter to the telephoneMount the phone on the wall SET UP System Features SET UP System Features Turn Line Usage On or Off for Each Line Set Delay RingSet the Dial Mode Assign the Prime Line Line PreferenceSet Your Phone for Single Phone Operation Turn Hold Reminder On or OffProgram Home and Local Area Codes Program the Day and Night Times for Auto-AttendantProgram the Centrex Console Delayed Ring Time Set Auto-Attendant Pickup DelayProgram Remote Password Program Message LengthErase All Settings and Return the Phone to Default Turn Toll Saver On or OffMaking or Answering a Call TimerTelephone Operation Call PrivacyLine-in-Use Lights VolumeDo Not Disturb RedialMute Switch Between LinesHold FlashDirectory Operation Transfer a CallStoring Names and Numbers in the Directory Storing a Temporary Tone Signal in a Directory NumberDirectory Operation Storing a Pause in a Directory NumberDialing a Number from the Directory Reviewing Information Stored in the DirectoryChanging Directory Entries Removing a Name and Number from the DirectoryBasic Intercom Operations Intercom OperationMaking an Intercom Call with the Handset Answering an Intercom Call Switching Between an Intercom Call and a Single-phoneMaking an Intercom Call with the Speakerphone or Headset Making a Single-phoneMaking an Intercom Conference Call Room MonitorCaller ID Operation Call WaitingDisplay Messages Message Waiting and NEW Calls LightCall List View Call List SummarySaving a Number from Call List to the Directory Removing Calls from Call ListDialing a Number from Call List Removing a Specific Call Record from Call ListReset Covm Indicator Time/DateAnswering System Removing Messages Recording a MemoAudible Message Alert Two-Way RecordingToll Saver Turn Auto-Attendant Function On/Off Auto-Attendant Sequence for CallersRecording an Auto-Attendant Outgoing Message Using Multiple Auto-AttendantsReviewing an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing MessageAdding a FAX Machine Remote CommandsMulti-phone System Case of Difficulty Using a Fax SwitchSingle Phone Operation During a Power Failure Line Lights Remain On When No Line is ConnectedTone Signals Do Not Activate a Remote Device System Does Not Respond to Remote CommandsScreen Displays Covm Covm Line Indicator Remains OnLine Groups Incoming Calls Are Dropped By Auto-AttendantExpanding the 964 System Centrex OperationIndex Setting Ring Delay DurationAnswering a Delayed Ring Picking Up Another Station’s LineDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Four-Line Intercom Speakerphone Wallet Card 6/2/2000 231 PM Page 1 1,1Remote Command Press
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