AT&T 964 user manual Glossary

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BEFORE YOU BEGIN

Glossary

Auto-Attendant: This is a phone (within your 964 multi-phone system) that you designate to pick up a ringing line automatically after a selected number of rings. The Auto-Attendant plays the selected outgoing message, and redirects the call if the caller dials an extension number. You can designate up to 12 Auto-Attendants in your system.

CID: This stands for Caller Identification, which is a subscriber service, available from most local telephone companies for a fee. When you subscribe to Caller Identification, you can see who's calling before you answer the phone if you and the caller are both in areas offering Caller ID service with compatible equipment.

Caller ID with Call Waiting: This is a single combined subscriber service which may be available from your local telephone company. If you subscribe to this service you can use your 964 telephone system to see who's calling even while you are on another call (as long as your caller is in an area with Caller ID service and both telephone companies use compatible equipment).

Centrex Service: A special subscriber service which may be available from your local telephone company for a fee. The 964 telephone system can be used with Centrex Service.

COVM: Central Office Voice Mail is a subscriber voice message service which may be available from your local telephone company. This service may be called by another name in your area (e.g., Call Answering).

DND: When activated the Do Not Disturb feature prevents interruptions during a call.

D-TAD: Digital Telephone Answering Device is the sophisticated tapeless answering system built into the 964 telephone system.

Home Area Code: This is the area code for your telephone number. Most users simply dial the seven digits of a phone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter your own area code into the unit as the Home Area Code. After programming, if you receive a call from within your Home Area Code, the screen will display the seven digits of the phone number. When you use Display Dial, the unit will know to ignore the Home Area Code, and dial only the seven digits of the phone number.

BEFORE YOU BEGIN

You may, however, live in a region where for calls within your own area code, you must dial 10 digits (that is, the three-digit area code and phone number). If this applies to you, enter "000" for the Home Area Code and enter your area code as a Local Area Code. After programming, if you receive a call from within your area code, the screen displays the 10 digits of the phone number. When you use Display Dial, the unit will know to dial your area code along with the seven digits of the telephone number (and "1" if appropriate).

Be sure to follow the directions on page 20 for programming the Home Area Code.

Local Area Code: Most users dial 11 digits to make calls outside their Home Area Code. These users do not need to program any Local Area Codes.

However, if you dial only 10 digits to make calls to some areas outside your Home Area Code (without dialing "1"), then program these Local Area Codes into the unit (up to five Local Area Codes can be programmed). See page 20 for directions.

After programming, if you receive a call from one of these Local Area Codes, the screen displays the 10 digits of the phone number. When you use Display Dial, the unit will dial the 10 digits, without inserting a "1" before the area code.

Line Group: A group of 964 phones sharing some lines within a multi-phone system.

Navigation buttons: These are the buttons used when programming your 964 system and for scrolling through feature options (+, -, >, <,

E, S).

Prime Line: This is the line on your phone you designate to be selected automatically when you lift the handset, press Kor h.

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Contents Four-Line Intercom Speakerphone Part 1 Important Product InformationContents Contents Before YOU BeginGlossary Features List Audible SignalsInstallation Table/Desk InstallationInstall one 9V battery Connect the telephone line cords to the telephoneWall Installation Convenience Ports Connect the power adapter to the telephoneMount the phone on the wall SET UP System Features SET UP System Features Set Delay Ring Set the Dial ModeTurn Line Usage On or Off for Each Line Assign the Prime Line Line PreferenceTurn Hold Reminder On or Off Program Home and Local Area CodesSet Your Phone for Single Phone Operation Program the Day and Night Times for Auto-AttendantSet Auto-Attendant Pickup Delay Program Remote PasswordProgram the Centrex Console Delayed Ring Time Program Message LengthErase All Settings and Return the Phone to Default Turn Toll Saver On or OffTimer Telephone OperationMaking or Answering a Call Call PrivacyVolume Do Not DisturbLine-in-Use Lights RedialSwitch Between Lines HoldMute FlashDirectory Operation Transfer a CallStoring a Temporary Tone Signal in a Directory Number Directory OperationStoring Names and Numbers in the Directory Storing a Pause in a Directory NumberReviewing Information Stored in the Directory Changing Directory EntriesDialing a Number from the Directory Removing a Name and Number from the DirectoryBasic Intercom Operations Intercom OperationMaking an Intercom Call with the Handset Switching Between an Intercom Call and a Single-phone Making an Intercom Call with the Speakerphone or HeadsetAnswering an Intercom Call Making a Single-phoneMaking an Intercom Conference Call Room MonitorCaller ID Operation Call WaitingMessage Waiting and NEW Calls Light Call ListDisplay Messages View Call List SummaryRemoving Calls from Call List Dialing a Number from Call ListSaving a Number from Call List to the Directory Removing a Specific Call Record from Call ListReset Covm Indicator Time/DateAnswering System Removing Messages Recording a MemoAudible Message Alert Two-Way RecordingToll Saver Turn Auto-Attendant Function On/Off Auto-Attendant Sequence for CallersUsing Multiple Auto-Attendants Reviewing an Auto-Attendant Outgoing MessageRecording an Auto-Attendant Outgoing Message Removing an Auto-Attendant Outgoing MessageAdding a FAX Machine Remote CommandsMulti-phone System Case of Difficulty Using a Fax SwitchSingle Phone Line Lights Remain On When No Line is Connected Tone Signals Do Not Activate a Remote DeviceOperation During a Power Failure System Does Not Respond to Remote CommandsCovm Line Indicator Remains On Line GroupsScreen Displays Covm Incoming Calls Are Dropped By Auto-AttendantExpanding the 964 System Centrex OperationSetting Ring Delay Duration Answering a Delayed RingIndex Picking Up Another Station’s LineDtad Intercept Page Four-Line Intercom Speakerphone Directory Operation pages Four-Line Intercom Speakerphone Wallet Card 6/2/2000 231 PM Page 1 1,1Remote Command Press
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