State Industries SHE50-100PE manual Desktop Screen, Service Note Sequence of Operation Display

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ULTRA HIGH EFFICIENCY POWER VENT/POWER DIRECT VENT - SERVICE MANUAL

UIM (CONT)

Desktop Screen

The Desktop screen is the default screen. If there are no active fault messages the display will return to this screen with no user input after approximately 10 minutes. The Desktop screen displays text and icons that provide operational and diagnostic information.

The first line of text on the Desktop screen is the temperature of the water inside the tank. Tank Temperature data will only be visible on commercial models.

The second line of text on the Desktop screen is the Operating Set Point. The Operating Set Point is a user setting that can be adjusted in the Temperatures Menu. The Operating Set Point is the temperature at which the water heater will maintain the water inside the tank.

The third line of text on the Desktop screen shows the current Status of the control system. The current Operational State of the water heater’s control system is displayed in real time. Operational States are explained on page 31.

CONTROL SYSTEM DESKTOP SCREEN

Discreet Menu - Contact Information

While viewing the Desktop screen (left). Press and hold down the middle Operational button for 30 seconds then release it. This will launch a discreet menu that contains a provision for adding personalized contact information that will be displayed on all fault message screens. The installing contractor or service agent can enter their company name and phone number to help the home or business owner contact them for service.

Note: Tank Temperature will only be visible on commercial models.

Service Note - Sequence of Operation Display

The Desktop screen displays the Sequence of Operation in real time using animated “Status Icons.” This is valuable information when servicing the water heater that can help correctly diagnose service problems more quickly.

Review the Sequence of Operation on page 40 and the Status Icons explanation in Table 4 on page 30. Learn to use this visual display of the Sequence of Operation when troubleshooting the water heater. IE: if the Igniter Status Icon comes on but the Check Mark Status Icon does not appear next to it within 5 seconds the control system has not sensed minimum igniter current of 2.0 AC amps.

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Ashland City, TN © 2008

Servicing should only be performed by a Qualified Service Agent

 

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Contents Service Handbook Ultra High Efficiency Power VENT/POWER Direct Vent Qualifications Qualified Service Agent Service WarningImportant Service Reminder Tools Required Closed Water Systems Thermal ExpansionAIR Requirements Contaminated AIRVenting Maximum Equivalent Length RequirementsMaximum Elbow Requirements Service Notes VentingPipe Size Requirements Number Maximum Pipe Elbows Length Feet MetersCorrectly Wired Outlet Service Notes ElectricalVAC 1Ø Power Supply Electrical RequirementsHOW IT Works Internal ViewService Notes Blower BlowerService Notes Burner Flame Sensor BurnerBurner & Blower Removal On NextService Notes Blower Flange & Blower Adapter Gaskets Burner/Blower RemovalVenturi BlowerGAS Valve Gas Valve RemovalGasket Orifice GAS Pressure Testing Service Notes Checking Gas PressuresService Notes Gas Pressure Adjustment GAS PressuresGas Pressures AIR Pressure Switches Normal State Activated StateBlower Prover Switch Blocked Intake SwitchBlocked Exhaust Switch AIR Pressure Switch Operation Blower Prover FailureAIR Pressure Switch Testing Normal State TestOperational State Test Air Pressure Switch Parameters Pressure TestBlower Prover Blocked Intake Blocked Exhaust Page Flame Sensing Test Measuring Flame Sensing CurrentFlame Sensor Service Notes Hot Surface Igniters Igniter Current TestControl System Features IntroductionService Notes Button Pad Ribbon Cable UIMCommercial & Residential Product Differences Discreet Menu Contact InformationService Note Sequence of Operation Display Desktop ScreenStatus Icons Status Icon DescriptionOperational States Modes State DescriptionOperating SET Point Adjustment Action DisplayControl System Menus ECO Service Notes CCB Replacement CCBJ10 J13 J15 J11 J16 Socket IdentificationJ2 Socket 120 VAC To Blower J3 Socket 120 VAC Power SupplyJ1 Socket Transformer PIN # DescriptionRetry Ext Use Yes Input Type Tstat OpenWiring Diagram Service Notes Polarity & GroundSequence of Operation YESRough Starting Rough Operation Note Resetting the control systemImportant Service Reminder Heater Status MenuUIM is Inoperable Control System UnresponsiveUIM Display Is Blank Displayed Message CHECK/REPAIR CONDITION/INDICATESFault Messages AC ReversedFlame Probe Short Upper Probe ShortFlame Detect Error Energy Cut Out ECOBlocked Inlet Blocked Exhaust Vent Perform ALL These Tests with Power Blower Prover OpenTurned on and a Call for Heat Active Low Igniter Current Ignition Failure Rough Starting Rough Operation NoteCheck for 24 VAC to the Gas Valve solenoid coil Gas Valve Failure Communication FailureTennessee Waltz Parkway Ashland City, TN