State Industries SHE50-100PE, SHE50-100NE, GP650HTPDT manual Flame Probe Short, Upper Probe Short

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ULTRA HIGH EFFICIENCY POWER VENT/POWER DIRECT VENT - SERVICE MANUAL

FAULT MESSAGES (CONT)

DISPLAYED MESSAGE

CHECK/REPAIR

CONDITION/INDICATES

 

 

 

“Upper Probe Short”

• Check all wiring between the Temperature

 

Probe and the J7 Socket on the CCB (page 36).

The control system has detected less than 390

Repair/replace anything worn or damaged.

 

ohms from the Temperature Probe on top of the

• Unplug J7 plug from CCB, check resistance

water heater.

between the two black wires in the plug end with

 

an ohm meter. If resistance is at or below 390

 

ohms - replace the Temperature Probe.

 

• Call the technical support phone number shown

 

on the water heater labeling for further assis-

 

tance if the problem has not been corrected

 

after performing the procedures outlined here.

“Flame Probe Short”

• Disconnect the wire from the flame sensor (see

 

pages 12 and 24). Check for continuity between

The control system has detected that the flame

flame sensor and ground with an ohm meter.

There should be no continuity - infinite resis-

sensor is grounded.

tance.

 

 

• If above test indicates there is continuity

 

between the flame sensor and ground - remove

 

the flame sensor (see pages 12 and 24). Ensure

 

the flame sensor is not bent and touching the

 

burner.

 

• Check all flame sensor wiring between the

 

flame sensor and the J4 male spade connector

 

on the CCB (page 36). Ensure there are not any

 

pinched wires or shorts - repair/replace anything

 

worn or damaged.

 

• Replace the flame sensor.

 

• Call the technical support phone number shown

 

on the water heater labeling for further assis-

 

tance if the problem has not been corrected

 

after performing the procedures outlined here.

Technical Literature Department

44 of 52

Ashland City, TN © 2008

Servicing should only be performed by a Qualified Service Agent

 

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Contents Service Handbook Ultra High Efficiency Power VENT/POWER Direct Vent Qualifications Qualified Service Agent Service WarningImportant Service Reminder Tools Required Thermal Expansion Closed Water SystemsContaminated AIR AIR RequirementsMaximum Equivalent Length Requirements VentingPipe Size Requirements Service Notes VentingMaximum Elbow Requirements Number Maximum Pipe Elbows Length Feet MetersVAC 1Ø Power Supply Service Notes ElectricalCorrectly Wired Outlet Electrical RequirementsInternal View HOW IT WorksBlower Service Notes BlowerBurner Service Notes Burner Flame SensorOn Next Burner & Blower RemovalBurner/Blower Removal Service Notes Blower Flange & Blower Adapter GasketsBlower VenturiGAS Valve Gas Valve RemovalGasket Orifice Service Notes Checking Gas Pressures GAS Pressure TestingService Notes Gas Pressure Adjustment GAS PressuresGas Pressures Normal State Activated State AIR Pressure SwitchesBlower Prover Switch Blocked Intake SwitchBlocked Exhaust Switch Blower Prover Failure AIR Pressure Switch OperationAIR Pressure Switch Testing Normal State TestOperational State Test Air Pressure Switch Parameters Pressure TestBlower Prover Blocked Intake Blocked Exhaust Page Flame Sensing Test Measuring Flame Sensing CurrentFlame Sensor Igniter Current Test Service Notes Hot Surface IgnitersIntroduction Control System FeaturesUIM Service Notes Button Pad Ribbon CableDiscreet Menu Contact Information Commercial & Residential Product DifferencesDesktop Screen Service Note Sequence of Operation DisplayStatus Icon Description Status IconsState Description Operational States ModesAction Display Operating SET Point AdjustmentControl System Menus ECO CCB Service Notes CCB ReplacementSocket Identification J10 J13 J15 J11 J16J1 Socket Transformer J3 Socket 120 VAC Power SupplyJ2 Socket 120 VAC To Blower PIN # DescriptionExt Use Yes Input Type Tstat Open RetryService Notes Polarity & Ground Wiring DiagramYES Sequence of OperationImportant Service Reminder Resetting the control systemRough Starting Rough Operation Note Heater Status MenuUIM Display Is Blank Control System UnresponsiveUIM is Inoperable Displayed Message CHECK/REPAIR CONDITION/INDICATESAC Reversed Fault MessagesUpper Probe Short Flame Probe ShortEnergy Cut Out ECO Flame Detect ErrorBlocked Inlet Blocked Exhaust Vent Perform ALL These Tests with Power Blower Prover OpenTurned on and a Call for Heat Active Low Igniter Current Rough Starting Rough Operation Note Ignition FailureCheck for 24 VAC to the Gas Valve solenoid coil Communication Failure Gas Valve FailureTennessee Waltz Parkway Ashland City, TN