State Industries SHE50-100NE, SHE50-100PE manual Check for 24 VAC to the Gas Valve solenoid coil

Page 52

ULTRA HIGH EFFICIENCY POWER VENT/POWER DIRECT VENT - SERVICE MANUAL

FAULT MESSAGES (CONT)

 

DISPLAYED MESSAGE

 

 

CHECK/REPAIR

 

CONDITION/INDICATES

 

 

 

 

 

 

 

 

 

 

 

 

“Ignition Failure”

 

 

• Check for 24 VAC to the Gas Valve solenoid coil

 

 

 

 

at the in-line male/female spade connectors

 

The control system has detected less than 1.0 µA

 

during the Ignition Activation operating state

 

 

(Gas Valve icon will be visible on the UIM dis-

 

(DC micro amps) through the flame sensor during

 

 

 

play during this period).

 

the Ignition Verification operating state on three

 

 

 

 

 

consecutive trials for ignition.

 

 

• Check all wiring, plugs, and sockets between

 

 

 

 

the Gas valve solenoid coil and CCB’s J6

 

 

 

 

Socket pins 2 & 15 (page 35). Repair/replace

 

 

 

 

anything worn or damaged.

 

 

 

 

If 24 VAC is not being sent to the Gas Valve

 

 

 

 

solenoid coil during the Ignition Activation oper-

 

 

 

 

ating state and all wiring, plugs, and sockets are

 

 

 

 

in good condition and making good contact - call

 

 

 

 

the technical support phone number shown on

 

 

 

 

the water heater labeling for further assistance.

 

 

 

 

• Check supply and manifold gas pressures. This

 

Rough Starting - Rough Operation Note:

 

 

procedure is illustrated and explained on pages

 

 

 

16 and 17.

 

If the water heater is experiencing rough operation

 

If supply gas pressure is below the minimum

 

or rough starting review the Service Notes - Blower

 

requirement shown in Table 2 on page 17 -

 

Flange & Blower Adapter Gaskets on page 13.

 

raise/restore supply gas pressure to minimum

 

Call the technical support phone number shown on

 

requirement. If supply gas pressure is above

 

 

maximum requirement - reduce supply gas

 

the water heater labeling for further assistance if the

 

pressure below maximum requirement.

 

problem has not been corrected after performing the

 

 

 

procedures outlined here.

 

 

If there is not a rise in manifold pressure and a

 

 

 

 

corresponding drop in supply gas pressure

 

 

 

 

when the Gas Valve is energized as outlined on

 

 

 

 

on pages 16 and 17 the gas valve is not open-

 

 

 

 

ing or is clogged and is not allowing gas to flow

 

 

 

 

to the burner - continue to the next procedure.

 

 

 

 

• Remove the Gas Valve and ensure the gas ori-

 

 

 

 

fice and gasket are installed properly and that

 

 

 

 

the correct size orifice for the fuel type is

 

 

 

 

installed. The procedure for removing the gas

 

 

 

 

valve to check the gas orifice is illustrated and

 

 

 

 

explained on page 15. Inspect the Gas Valve for

 

 

 

 

any signs of damage - replace if necessary.

 

 

 

 

• Remove the burner and inspect it for damage or

 

 

 

 

debris that may have collected inside the burner

 

 

 

 

and be causing the ignition failure. The burner

 

 

 

 

removal procedure is illustrated and explained

 

 

 

 

on pages 11 through 13. If the burner is dam-

 

 

 

 

aged or severely clogged with debris - replace

 

 

 

 

the burner.

 

 

 

 

 

 

 

 

 

 

Technical Literature Department

51 of 52

Ashland City, TN © 2008

Servicing should only be performed by a Qualified Service Agent

Image 52
Contents Service Handbook Ultra High Efficiency Power VENT/POWER Direct Vent Service Warning Qualifications Qualified Service AgentImportant Service Reminder Tools Required Closed Water Systems Thermal ExpansionAIR Requirements Contaminated AIRVenting Maximum Equivalent Length RequirementsService Notes Venting Pipe Size RequirementsMaximum Elbow Requirements Number Maximum Pipe Elbows Length Feet MetersService Notes Electrical VAC 1Ø Power SupplyCorrectly Wired Outlet Electrical RequirementsHOW IT Works Internal ViewService Notes Blower BlowerService Notes Burner Flame Sensor BurnerBurner & Blower Removal On NextService Notes Blower Flange & Blower Adapter Gaskets Burner/Blower RemovalVenturi BlowerGas Valve Removal GAS ValveGasket Orifice GAS Pressure Testing Service Notes Checking Gas PressuresGAS Pressures Service Notes Gas Pressure AdjustmentGas Pressures AIR Pressure Switches Normal State Activated StateBlocked Intake Switch Blower Prover SwitchBlocked Exhaust Switch AIR Pressure Switch Operation Blower Prover FailureNormal State Test AIR Pressure Switch TestingOperational State Test Pressure Test Air Pressure Switch ParametersBlower Prover Blocked Intake Blocked Exhaust Page Measuring Flame Sensing Current Flame Sensing TestFlame Sensor Service Notes Hot Surface Igniters Igniter Current TestControl System Features IntroductionService Notes Button Pad Ribbon Cable UIMCommercial & Residential Product Differences Discreet Menu Contact InformationService Note Sequence of Operation Display Desktop ScreenStatus Icons Status Icon DescriptionOperational States Modes State DescriptionOperating SET Point Adjustment Action DisplayControl System Menus ECO Service Notes CCB Replacement CCBJ10 J13 J15 J11 J16 Socket IdentificationJ3 Socket 120 VAC Power Supply J1 Socket TransformerJ2 Socket 120 VAC To Blower PIN # DescriptionRetry Ext Use Yes Input Type Tstat OpenWiring Diagram Service Notes Polarity & GroundSequence of Operation YESResetting the control system Important Service ReminderRough Starting Rough Operation Note Heater Status MenuControl System Unresponsive UIM Display Is BlankUIM is Inoperable Displayed Message CHECK/REPAIR CONDITION/INDICATESFault Messages AC ReversedFlame Probe Short Upper Probe ShortFlame Detect Error Energy Cut Out ECOBlocked Inlet Blocked Exhaust Vent Blower Prover Open Perform ALL These Tests with PowerTurned on and a Call for Heat Active Low Igniter Current Ignition Failure Rough Starting Rough Operation NoteCheck for 24 VAC to the Gas Valve solenoid coil Gas Valve Failure Communication FailureTennessee Waltz Parkway Ashland City, TN