TROUBLESHOOTING
Problem | Possible Cause |
• Unit will not start. | • Cord not plugged in. |
| • Main switch not on. |
| • Floor head not correctly |
| fitted. |
| • Handle not fitted |
| correctly - LED’s do not |
| light up. |
| • Circuit fuse is blown. |
• Circuit breaker is tripped.
• Cord or switch is damaged.
•Mop will not make steam. • No water in water tank.
•Tank not fitted correctly.
•Mop leaves water on floor. • Cleaning pad is too wet.
• Mop left spot on floor. • Mop left in one spot too long.
• Hard water.
Possible Solution
• Plug appliance into a working outlet.
• Turn main switch on.
• Ensure floor head is correctly attached.
• Fit Handle correctly
• Replace circuit fuse. (If the product repeatedly causes the circuit fuse to blow, discontinue use immediately and have it serviced at a Black & Decker service center or authorized servicer.)
• Reset circuit breaker. (If the product repeatedly causes the circuit breaker to trip, discontinue use immediately and have it serviced at a Black & Decker service center or authorized servicer.)
• Have cord or switch replaced at a Black & Decker Service Center or Authorized Servicer.
•Add water to the water tank.
•Ensure tank is fully attached and seated.
•Unplug unit from power outlet and change the
•Never leave the steam mop on the floor with a damp or wet cleaning pad still attached when not in use.
•Use distilled water.
For assistance with your product, visit our website www.blackanddecker.com for the location of the service center nearest you or call the BLACK & DECKER help line at
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