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IP Phone
Mitel
5235 manual
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Contents
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Contents
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ABOUT THE 5235 IP Phone
5235 IP Phone Features
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Protect your hearing
Adjusting the viewing angle
To adjust the viewing angle:
FOR USERS ON RESILIENT 3300 ICP SYSTEMS
5235 IP PHONE AND LINE INTERFACE MODULE
USING THE TOUCH SCREENS
To open or close any of these shutters:
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Using the Phone shutter
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Using the People shutter
Using the Messages shutter
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Using the History shutter
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Using the Settings shutter
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Using the Applications shutter
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Using the on-screen keyboard
To enter information using the on-screen keyboard:
Getting help
To access 5235 IP Phone documentation:
Cleaning your Touch Screen
CUSTOMIZING YOUR 5235 IP PHONE
Specify Display Brightness and Contrast
To adjust the display contrast using the volume controls:
To adjust the display brightness and contrast using the Settings information:
Specify User Information
To specify the phone number displayed on your 5235 IP Phone:
Program Key Layout on Your 5235 IP Phone
To change the layout of your phone display:
To label the tabs:
Specify Audio Feedback Options
To adjust the volume of the audio feedback:
Calibrate Screen Display
To calibrate the screen display:
Specify Call Notification Behavior
To specify that the Phone shutter automatically displays when you are making or receiving calls:
Select Dialing Preferences
To specify preferences for internal numbers:
To specify preferences for external numbers:
Adjust Ringer Control
To adjust the Ringer Volume while the 5235 IP Phone is offhook:
Enable a screen saver
To enable a screen saver:
Program Message key
Program receipt of alternate message types
Enable URL displays on your 5235 IP Phone
PROGRAMING FEATURES ON YOUR KEYS
Tips on programming features
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Program a feature key
To program a feature key:
Program a 5235 IP Phone application
To program the automatic launch of a 5235 IP Phone application:
Program a hard key
Clear programming from key
Enable personal softkey programming
To enable softkey programming:
Program Message Waiting Indicator
SETTING UP YOUR CONTACT LIST
Adding names to your contact list
To add a name to your contact list using the People shutter:
Editing information in your contact list
MAKING AND ANSWERING CALLS
Dial from your contact list
To dial a contact from your contact list:
Dial from your history list
To dial a contact from your history list:
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Handsfree Operation
Auto-Answer
Using the Analog line
CALL HANDLING
Hold
To place a call on Hold:
To retrieve a call from Hold:
To retrieve a call from Hold at another extension:
Transfer
Conference
Swap
Call Forward
To create a Call Forward profile:
To turn Call Forward on once it has been programmed:
To cancel Call Forward:
Messaging - Callback
To leave a Message Waiting Indication on a telephone when you hear busy or ringback tone:
USING CALL HISTORY
Refresh your call history list
To refresh your call history list:
Delete call logs
To delete one call log:
Display call log details
Add contact information from a call log to your People list
USING OTHER FEATURES
Account Codes
To use Forced Account Codes:
To enter an Account Code during a call:
ACD
To log in as an ACD agent:
Callback
To request a Callback when you reach a busy or unanswered station:
To answer a Callback:
Call Pickup
Calculator
Change Language
Campon
To Campon to a busy station:
To retrieve a call when you hear the Campon tone:
Display Keys
To determine what feature a key has been programmed with:
Do Not Disturb
To activate or deactivate Do Not Disturb:
To activate Do Not Disturb from a remote extension:
To deactivate Do Not Disturb from a remote station:
Override (Intrude)
Direct Paging
Emergency Calls
To make an Emergency Call using the Line Interface Module line:
Headset Operation
Headset Operation (with Feature Control Switch)
To enable Headset Operation:
To answer a call:
To mute the headset microphone:
To hang up:
Make Busy
To disable Make Busy:
Message Waiting Indicator
To use MWI to contact the extension that left a message:
Music
Group Paging / Meet Me Answer
To make a Group Page:
To respond to a Group Page by using Meet Me Answer:
Speak@Ease
To dial a call using Speak@Ease:
Night Answer
To enable Night Answer:
To disable Night Answer:
Hot Desking
To log into a Hot Desking phone (the phone must be idle):
To log out of Hot Desking phone (the phone must be idle):
Hot Desk Remote Logout
To remotely log out a Hot Desking phone:
Messaging- Advisory
To use Messaging-Advisory:
Phonebook
To use Phonebook:
Queue Status
To determine Queue Status:
Reminder
To use Reminder:
Ring Adjust
To adjust the pitch and volume of your phone:
Speed Call
USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT
Access the Conference Controller
To access the Conference Controller:
Turn the conference unit on and off
Adjust the conference unit volume
Place the conference unit in Presentation mode
MESSAGING
Set up your mailbox
To set up your mailbox:
Set up forwarding for your Voice Mail
Log into your mailbox from your own extension
To login to your mailbox from your extension:
Log into your mailbox from another extension
To login to your mailbox from another extension:
Log out of your mailbox
To logout of your mailbox:
Display message details
To display details about a message:
Play a voice message
To play a voice message:
Control the play of the message via the following command buttons:
Dial message sender
To dial the phone number of a message sender:
Save a message
To save a message:
Delete a message
Add a message sender to contact list
To add a sender to your contact list:
Forward a message to your email address
To forward a message to your email address:
USING THE 5235 IP PHONE WEB BROWSER
To start the Web Browser:
To perform a search using the Google search engine:
To enter the URL or web page address:
To enter information in any field in the Web Browser:
USING THE LINE INTERFACE MODULE
Making and Answering Calls Using the Analog key
To make a call using the Analog line:
To answer a Call using the analog line:
To answer a waiting call on the analog line:
To answer a waiting analog call or return to the original analog call:
Making and Answering Calls Using the Failover Mode