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Mitel 5235 manual Emergency Calls, To make an Emergency Call using the Line Interface Module line

Models: 5235

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Emergency Calls

Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area.

There are two methods of dialing emergency numbers, based on the programming of your 3300 ICP:

zEmergency Call Routing NOT programmed

zEmergency Call Routing programmed

Caution: Verify with your System Administrator which type of emergency number dialing you can use.

EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED

If Emergency Call Routing is NOT programmed, Emergency Number dialing should only be performed by picking up the handset and selecting the Line Interface Module key you have programmed. If Privacy Mode is enabled and the Line Interface Module key local line is busy, dialing will not occur on the Line Interface Module line. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator.

To make an Emergency Call using the Line Interface Module line:

1.Lift the handset.

2.Press the Line Interface Module key that you have programmed. The set indicates IP FAIL: ANALOG CALL

3.Dial your Local Emergency Number.

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Mitel 5235 manual Emergency Calls, To make an Emergency Call using the Line Interface Module line

Contents

5235 IP Phone USER GUIDEM I T E L 3300 ICP ABOUT THE 5235 IP Phone ContentsTIPS FOR YOUR COMFORT AND SAFETY USING THE TOUCH SCREENSPROGRAMING FEATURES ON YOUR KEYS SETTING UP YOUR CONTACT LISTCUSTOMIZING YOUR 5235 IP PHONE USING CALL HISTORY MAKING AND ANSWERING CALLSCALL HANDLING USING OTHER FEATURES MESSAGING USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNITUSING THE 5235 IP PHONE WEB BROWSER USING THE LINE INTERFACE MODULEABOUT THE 5235 IP Phone Dont cradle the handset TIPS FOR YOUR COMFORT AND SAFETY5235 IP Phone Features FeatureTo adjust the viewing angle Adjusting the viewing angleFOR USERS ON RESILIENT 3300 ICP SYSTEMS 5235 IP PHONE AND LINE INTERFACE MODULE To open or close any of these shutters USING THE TOUCH SCREENSTo navigate through the lists in each shutter z Headset Using the Phone shutterz Tabs Allow you to display additional programmable keys Using the People shutter Using the Messages shutter The Messages shutter provides the following elements z Scroll Buttons Use to navigate through message listz Logout Logs you out of your voice mail MESSAGE DETAILS Using the History shutter The History shutter provides the following elements z Scroll Buttons Use to navigate through call log listz Delete All Allows you to delete all the call logs Using the Settings shutter z About 5235 IP Appliance This screen displays the software release Items in the Setting list includeUsing the Applications shutter z Scroll Buttons used to navigate through application list The Applications shutter provides the following elementsGetting help Using the on-screen keyboardTo enter information using the on-screen keyboard To access 5235 IP Phone documentationCUSTOMIZING YOUR 5235 IP PHONE Cleaning your Touch ScreenTips for setting up your 5235 IP Phone To freeze the touch screen using the Settings shutterTo adjust the display contrast using the volume controls 3. Press the Brightness and Contrast settingSpecify Display Brightness and Contrast To specify the phone number displayed on your 5235 IP Phone Specify User Information5. Press Rename Tab Program Key Layout on Your 5235 IP PhoneTo change the layout of your phone display To label the tabsTo adjust the volume of the audio feedback Specify Audio Feedback OptionsOptionAction Calibrate Screen Display Specify Call Notification BehaviorTo calibrate the screen display 4. Press the Internal Numbers label Select Dialing PreferencesTo specify preferences for internal numbers 3. Press the Dialing Preferences labelTo specify preferences for external numbers 4. Press the External Numbers label3. Press the Dialing Preferences label To enable a screen saver Adjust Ringer ControlEnable a screen saver To adjust the Ringer Volume while the 5235 IP Phone is offhookProgram Message key Enable URL displays on your 5235 IP PhoneTo enable third-party URLs to display in the Web Browser application 3. Press the Message Key Configuration settingPROGRAMING FEATURES ON YOUR KEYS Tips on programming featuresz Settings shutter Programmable z Features see Program a Feature keyFeatures available for programming on softkeys or programmable keys SoftkeySoftkey Hard keys available for programming on softkeys or programmable keysHard Key FeatureTo program a feature key Program a feature keyTo program the automatic launch of a 5235 IP Phone application Program a 5235 IP Phone applicationTo clear the feature or hard key programming associated with the key Program a hard keyClear programming from key 7. Press Message Waiting Indicator Enable personal softkey programmingProgram Message Waiting Indicator To enable softkey programmingSETTING UP YOUR CONTACT LIST To add a name to your contact list using the People shutterAdding names to your contact list Editing information in your contact list Dial from your messages list MAKING AND ANSWERING CALLSDial from your contact list Dial from your history listRedial - Saved Number Answer a callEnd a call RedialTo switch from Handsfree mode to handset mode To enable Handsfree OperationTo switch from Handsfree to Handset operation during a call To enable or disable Auto-AnswerTo place a call on Hold Using the Analog lineCALL HANDLING HoldSwap To call another party when you are in an established two-party callTransfer ConferenceCall Forward To create a Call Forward profile 5. Press Activate To cancel Call ForwardMessaging - Callback To turn Call Forward on once it has been programmedTo refresh your call history list USING CALL HISTORYRefresh your call history list Delete call logsDisplay call log details Add contact information from a call log to your People list4. Press Copy to Contacts To enter an Account Code during a call USING OTHER FEATURESAccount Codes To use Forced Account CodesTo log in as an ACD agent To request a Callback when you reach a busy or unanswered station2. Press Agent Login CallbackTo use the Calculator Call PickupCalculator Change LanguageCampon To retrieve a call when you hear the Campon toneTo determine what feature a key has been programmed with To enable Day or Night servicesPaging To use Override when you encounter a busy toneDo Not Disturb Override IntrudeTo page a user at another extension To answer a page while using the handsetTo enable or disable Handsfree Answerback Direct PagingTo make an Emergency Call using the Line Interface Module line EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMEDEmergency Calls EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED To enable Headset OperationTo answer a call when Auto Answer is disabled To disable Headset OperationTo enable Headset Operation Headset Operation with Feature Control SwitchTo answer a call To mute the headset microphoneMake Busy Message Waiting IndicatorTo disable Make Busy To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group Page Speak@Ease To dial a call using Speak@EaseTo enable Night Answer To disable Night AnswerHot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To use Messaging-Advisory Hot Desk Remote LogoutMessaging- Advisory To remotely log out a Hot Desking phoneTo determine Queue Status PhonebookQueue Status To use PhonebookSpeed Call Ring AdjustTo adjust the pitch and volume of your phone ReminderUSING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT Tag CallTo tag a malicious call To access the Conference Controller Access the Conference ControllerAdjust the conference unit volume Place the conference unit in Presentation modeMESSAGING Set up your mailboxSet up forwarding for your Voice Mail To set up your mailboxLog into your mailbox from your own extension To login to your mailbox from your extensionTo logout of your mailbox To login to your mailbox from another extensionLog into your mailbox from another extension Log out of your mailboxTo display details about a message Control the play of the message via the following command buttonsDisplay message details Play a voice messageTo dial the phone number of a message sender Dial message senderSave a message Delete a messageTo forward a message to your email address Add a message sender to contact listForward a message to your email address To add a sender to your contact listTo enter the URL or web page address USING THE 5235 IP PHONE WEB BROWSERTo perform a search using the Google search engine To start the Web BrowserTo navigate within the Web Browser USING THE LINE INTERFACE MODULETo answer a waiting call on the analog line Making and Answering Calls Using the Analog keyTo make a call using the Analog line To answer a Call using the analog lineTo make a call using the analog line during an IP connection failure Making and Answering Calls Using the Failover ModeTo end a current call when an incoming analog call arrives To end the current analog call when an incoming call arrivesPage Copyright 200 5, Mitel Networks Corporation All rights reserved TM, Trademark of Mitel Networks Corporation