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Mitel 5235 manual Using the History shutter

Models: 5235

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Using the History shutter

The History shutter provides a detailed record of your incoming and outgoing calls, including calls made, received and missed. A maximum of 50 call logs can be stored. For each call log the user receives beyond fifty, the oldest call log is deleted. Duplicate call logs result in the original call log being updated with the time of the new log and the number of times the log has occurred.

You launch the History shutter by:

zPressing the shutter label buttons ( ) or shutter label

zPressing a programmed key/softkey in the Phone Shutter. For information on how to program keys, see Programming Features On Your Keys.

In the Overview Touch Screen, the status area displays information regarding the History shutter.

Possible values are:

zNot Ready: Displayed during startup or if there is no communication established with the ICP.

zMissed Calls: Indicates missed call logs stored on the ICP (but not on the 5235 IP Phone).

zBlank: Indicates that there are no missed calls.

You can browse through your logged calls using the History shutter. Call logs are displayed in order of newest log to oldest log.

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Mitel 5235 manual Using the History shutter

Contents

5235 IP Phone USER GUIDEM I T E L 3300 ICP TIPS FOR YOUR COMFORT AND SAFETY ContentsUSING THE TOUCH SCREENS ABOUT THE 5235 IP PhonePROGRAMING FEATURES ON YOUR KEYS SETTING UP YOUR CONTACT LISTCUSTOMIZING YOUR 5235 IP PHONE USING CALL HISTORY MAKING AND ANSWERING CALLSCALL HANDLING USING OTHER FEATURES USING THE 5235 IP PHONE WEB BROWSER USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNITUSING THE LINE INTERFACE MODULE MESSAGINGABOUT THE 5235 IP Phone 5235 IP Phone Features TIPS FOR YOUR COMFORT AND SAFETYFeature Dont cradle the handsetTo adjust the viewing angle Adjusting the viewing angleFOR USERS ON RESILIENT 3300 ICP SYSTEMS 5235 IP PHONE AND LINE INTERFACE MODULE To open or close any of these shutters USING THE TOUCH SCREENSTo navigate through the lists in each shutter z Headset Using the Phone shutterz Tabs Allow you to display additional programmable keys Using the People shutter Using the Messages shutter The Messages shutter provides the following elements z Scroll Buttons Use to navigate through message listz Logout Logs you out of your voice mail MESSAGE DETAILS Using the History shutter The History shutter provides the following elements z Scroll Buttons Use to navigate through call log listz Delete All Allows you to delete all the call logs Using the Settings shutter z About 5235 IP Appliance This screen displays the software release Items in the Setting list includeUsing the Applications shutter z Scroll Buttons used to navigate through application list The Applications shutter provides the following elementsTo enter information using the on-screen keyboard Using the on-screen keyboardTo access 5235 IP Phone documentation Getting helpTips for setting up your 5235 IP Phone Cleaning your Touch ScreenTo freeze the touch screen using the Settings shutter CUSTOMIZING YOUR 5235 IP PHONETo adjust the display contrast using the volume controls 3. Press the Brightness and Contrast settingSpecify Display Brightness and Contrast To specify the phone number displayed on your 5235 IP Phone Specify User InformationTo change the layout of your phone display Program Key Layout on Your 5235 IP PhoneTo label the tabs 5. Press Rename TabTo adjust the volume of the audio feedback Specify Audio Feedback OptionsOptionAction Calibrate Screen Display Specify Call Notification BehaviorTo calibrate the screen display To specify preferences for internal numbers Select Dialing Preferences3. Press the Dialing Preferences label 4. Press the Internal Numbers labelTo specify preferences for external numbers 4. Press the External Numbers label3. Press the Dialing Preferences label Enable a screen saver Adjust Ringer ControlTo adjust the Ringer Volume while the 5235 IP Phone is offhook To enable a screen saverTo enable third-party URLs to display in the Web Browser application Enable URL displays on your 5235 IP Phone3. Press the Message Key Configuration setting Program Message keyPROGRAMING FEATURES ON YOUR KEYS Tips on programming featuresz Settings shutter Features available for programming on softkeys or programmable keys z Features see Program a Feature keySoftkey ProgrammableHard Key Hard keys available for programming on softkeys or programmable keysFeature SoftkeyTo program a feature key Program a feature keyTo program the automatic launch of a 5235 IP Phone application Program a 5235 IP Phone applicationTo clear the feature or hard key programming associated with the key Program a hard keyClear programming from key Program Message Waiting Indicator Enable personal softkey programmingTo enable softkey programming 7. Press Message Waiting IndicatorSETTING UP YOUR CONTACT LIST To add a name to your contact list using the People shutterAdding names to your contact list Editing information in your contact list Dial from your contact list MAKING AND ANSWERING CALLSDial from your history list Dial from your messages listEnd a call Answer a callRedial Redial - Saved NumberTo switch from Handsfree to Handset operation during a call To enable Handsfree OperationTo enable or disable Auto-Answer To switch from Handsfree mode to handset modeCALL HANDLING Using the Analog lineHold To place a call on HoldTransfer To call another party when you are in an established two-party callConference SwapCall Forward To create a Call Forward profile Messaging - Callback To cancel Call ForwardTo turn Call Forward on once it has been programmed 5. Press ActivateRefresh your call history list USING CALL HISTORYDelete call logs To refresh your call history listDisplay call log details Add contact information from a call log to your People list4. Press Copy to Contacts Account Codes USING OTHER FEATURESTo use Forced Account Codes To enter an Account Code during a call2. Press Agent Login To request a Callback when you reach a busy or unanswered stationCallback To log in as an ACD agentCalculator Call PickupChange Language To use the CalculatorTo determine what feature a key has been programmed with To retrieve a call when you hear the Campon toneTo enable Day or Night services CamponDo Not Disturb To use Override when you encounter a busy toneOverride Intrude PagingTo enable or disable Handsfree Answerback To answer a page while using the handsetDirect Paging To page a user at another extensionTo make an Emergency Call using the Line Interface Module line EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMEDEmergency Calls To answer a call when Auto Answer is disabled To enable Headset OperationTo disable Headset Operation EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMEDTo answer a call Headset Operation with Feature Control SwitchTo mute the headset microphone To enable Headset OperationTo disable Make Busy Message Waiting IndicatorTo turn Music on and off when the phone is idle Make BusyTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group Page To enable Night Answer To dial a call using Speak@EaseTo disable Night Answer Speak@EaseHot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle Messaging- Advisory Hot Desk Remote LogoutTo remotely log out a Hot Desking phone To use Messaging-AdvisoryQueue Status PhonebookTo use Phonebook To determine Queue StatusTo adjust the pitch and volume of your phone Ring AdjustReminder Speed CallUSING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT Tag CallTo tag a malicious call Adjust the conference unit volume Access the Conference ControllerPlace the conference unit in Presentation mode To access the Conference ControllerSet up forwarding for your Voice Mail Set up your mailboxTo set up your mailbox MESSAGINGLog into your mailbox from your own extension To login to your mailbox from your extensionLog into your mailbox from another extension To login to your mailbox from another extensionLog out of your mailbox To logout of your mailboxDisplay message details Control the play of the message via the following command buttonsPlay a voice message To display details about a messageSave a message Dial message senderDelete a message To dial the phone number of a message senderForward a message to your email address Add a message sender to contact listTo add a sender to your contact list To forward a message to your email addressTo perform a search using the Google search engine USING THE 5235 IP PHONE WEB BROWSERTo start the Web Browser To enter the URL or web page addressTo navigate within the Web Browser USING THE LINE INTERFACE MODULETo make a call using the Analog line Making and Answering Calls Using the Analog keyTo answer a Call using the analog line To answer a waiting call on the analog lineTo end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover ModeTo end the current analog call when an incoming call arrives To make a call using the analog line during an IP connection failurePage Copyright 200 5, Mitel Networks Corporation All rights reserved TM, Trademark of Mitel Networks Corporation