Manuals / Mitel / Communications / IP Phone

Mitel 5235 manual Call Forward

Models: 5235

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Call Forward

Call Forward lets you redirect incoming calls to an alternate number when your phone is busy, when you're not answering, or all the time.

PROGRAM CALL FORWARD

You can create Call Forward profiles that identify where to send your incoming calls. Once you create and save a Call Forward profile, in the Settings Touch Screen, you can enable or disable it at any time.

Notes:

zThe None Profile is a default profile provided by the system. It has no numbers programmed and is used to turn off Call Forwarding.

zThe default profile is the 5235 IP Sets current call forwarding. The dot (.) next to the profile shows the current active profile.

zOnly one call profile can be active at a time.

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Contents

USER GUIDE 5235 IP PhoneM I T E L 3300 ICP Contents TIPS FOR YOUR COMFORT AND SAFETYUSING THE TOUCH SCREENS ABOUT THE 5235 IP PhoneSETTING UP YOUR CONTACT LIST PROGRAMING FEATURES ON YOUR KEYSCUSTOMIZING YOUR 5235 IP PHONE MAKING AND ANSWERING CALLS USING CALL HISTORYCALL HANDLING USING OTHER FEATURES USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNIT USING THE 5235 IP PHONE WEB BROWSERUSING THE LINE INTERFACE MODULE MESSAGINGABOUT THE 5235 IP Phone TIPS FOR YOUR COMFORT AND SAFETY 5235 IP Phone FeaturesFeature Dont cradle the handsetAdjusting the viewing angle To adjust the viewing angleFOR USERS ON RESILIENT 3300 ICP SYSTEMS 5235 IP PHONE AND LINE INTERFACE MODULE USING THE TOUCH SCREENS To open or close any of these shuttersTo navigate through the lists in each shutter Using the Phone shutter z Headsetz Tabs Allow you to display additional programmable keys Using the People shutter Using the Messages shutter z Scroll Buttons Use to navigate through message list The Messages shutter provides the following elementsz Logout Logs you out of your voice mail MESSAGE DETAILS Using the History shutter z Scroll Buttons Use to navigate through call log list The History shutter provides the following elementsz Delete All Allows you to delete all the call logs Using the Settings shutter Items in the Setting list include z About 5235 IP Appliance This screen displays the software releaseUsing the Applications shutter The Applications shutter provides the following elements z Scroll Buttons used to navigate through application listUsing the on-screen keyboard To enter information using the on-screen keyboardTo access 5235 IP Phone documentation Getting helpCleaning your Touch Screen Tips for setting up your 5235 IP PhoneTo freeze the touch screen using the Settings shutter CUSTOMIZING YOUR 5235 IP PHONE3. Press the Brightness and Contrast setting To adjust the display contrast using the volume controlsSpecify Display Brightness and Contrast Specify User Information To specify the phone number displayed on your 5235 IP PhoneProgram Key Layout on Your 5235 IP Phone To change the layout of your phone displayTo label the tabs 5. Press Rename TabSpecify Audio Feedback Options To adjust the volume of the audio feedbackOptionAction Specify Call Notification Behavior Calibrate Screen DisplayTo calibrate the screen display Select Dialing Preferences To specify preferences for internal numbers3. Press the Dialing Preferences label 4. Press the Internal Numbers label4. Press the External Numbers label To specify preferences for external numbers3. Press the Dialing Preferences label Adjust Ringer Control Enable a screen saverTo adjust the Ringer Volume while the 5235 IP Phone is offhook To enable a screen saverEnable URL displays on your 5235 IP Phone To enable third-party URLs to display in the Web Browser application3. Press the Message Key Configuration setting Program Message keyTips on programming features PROGRAMING FEATURES ON YOUR KEYSz Settings shutter z Features see Program a Feature key Features available for programming on softkeys or programmable keysSoftkey ProgrammableHard keys available for programming on softkeys or programmable keys Hard KeyFeature SoftkeyProgram a feature key To program a feature keyProgram a 5235 IP Phone application To program the automatic launch of a 5235 IP Phone applicationProgram a hard key To clear the feature or hard key programming associated with the keyClear programming from key Enable personal softkey programming Program Message Waiting IndicatorTo enable softkey programming 7. Press Message Waiting IndicatorTo add a name to your contact list using the People shutter SETTING UP YOUR CONTACT LISTAdding names to your contact list Editing information in your contact list MAKING AND ANSWERING CALLS Dial from your contact listDial from your history list Dial from your messages listAnswer a call End a callRedial Redial - Saved NumberTo enable Handsfree Operation To switch from Handsfree to Handset operation during a callTo enable or disable Auto-Answer To switch from Handsfree mode to handset modeUsing the Analog line CALL HANDLINGHold To place a call on HoldTo call another party when you are in an established two-party call TransferConference SwapCall Forward To create a Call Forward profile To cancel Call Forward Messaging - CallbackTo turn Call Forward on once it has been programmed 5. Press ActivateUSING CALL HISTORY Refresh your call history listDelete call logs To refresh your call history listAdd contact information from a call log to your People list Display call log details4. Press Copy to Contacts USING OTHER FEATURES Account CodesTo use Forced Account Codes To enter an Account Code during a callTo request a Callback when you reach a busy or unanswered station 2. Press Agent LoginCallback To log in as an ACD agentCall Pickup CalculatorChange Language To use the CalculatorTo retrieve a call when you hear the Campon tone To determine what feature a key has been programmed withTo enable Day or Night services CamponTo use Override when you encounter a busy tone Do Not DisturbOverride Intrude PagingTo answer a page while using the handset To enable or disable Handsfree AnswerbackDirect Paging To page a user at another extensionEMERGENCY CALLS WHEN EMERGENCY CALL ROUTING NOT PROGRAMMED To make an Emergency Call using the Line Interface Module lineEmergency Calls To enable Headset Operation To answer a call when Auto Answer is disabledTo disable Headset Operation EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMEDHeadset Operation with Feature Control Switch To answer a callTo mute the headset microphone To enable Headset OperationMessage Waiting Indicator To disable Make BusyTo turn Music on and off when the phone is idle Make BusyGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group Page To dial a call using Speak@Ease To enable Night AnswerTo disable Night Answer Speak@EaseTo log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle Hot Desk Remote Logout Messaging- AdvisoryTo remotely log out a Hot Desking phone To use Messaging-AdvisoryPhonebook Queue StatusTo use Phonebook To determine Queue StatusRing Adjust To adjust the pitch and volume of your phoneReminder Speed CallTag Call USING THE 5235 IP PHONE WITH 5310 IP CONFERENCE UNITTo tag a malicious call Access the Conference Controller Adjust the conference unit volumePlace the conference unit in Presentation mode To access the Conference ControllerSet up your mailbox Set up forwarding for your Voice MailTo set up your mailbox MESSAGINGTo login to your mailbox from your extension Log into your mailbox from your own extensionTo login to your mailbox from another extension Log into your mailbox from another extensionLog out of your mailbox To logout of your mailboxControl the play of the message via the following command buttons Display message detailsPlay a voice message To display details about a messageDial message sender Save a messageDelete a message To dial the phone number of a message senderAdd a message sender to contact list Forward a message to your email addressTo add a sender to your contact list To forward a message to your email addressUSING THE 5235 IP PHONE WEB BROWSER To perform a search using the Google search engineTo start the Web Browser To enter the URL or web page addressUSING THE LINE INTERFACE MODULE To navigate within the Web BrowserMaking and Answering Calls Using the Analog key To make a call using the Analog lineTo answer a Call using the analog line To answer a waiting call on the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesTo end the current analog call when an incoming call arrives To make a call using the analog line during an IP connection failurePage TM, Trademark of Mitel Networks Corporation Copyright 200 5, Mitel Networks Corporation All rights reserved