OfficeConnect Isdn LAN Modem
 Santa Clara, California
3Com Corporation
Bayfront Plaza
95052-8145
 Table of Contents
 Hardware Description and Installation
 Advanced Configuration
 Supplementary Voice Call Services
 Troubleshooting and Maintenance
 Glossary Index 3COM Corporation Limited Warranty
 About this Guide
How to Use
Shows where to find specific information in this guide
This Guide
 Icon Description
Conventions
List conventions that are used throughout this guide
Convention Description
 Introduction
Access to the Internet
Introduction
Applications
 Access to a Remote Office
Network locally
A Remote Office
 High Performance
Features
Ease of Installation and Use
Connectivity
 Bandwidth Management
Remote management using the same Web browser interface
Voice Features
Remote Management
 Isdn Standards and Interface
Diagnostics
Warranty
Security
 Introduction
 Functionality Description
Connection Types
An example of a single connection is shown in Figure
 Application Sharing over the LAN
LAN
 Location connection to a remote office LAN
Kbps B2
 Translation
Destination
Call Routing While No Other Calls Are Connected
 Understanding Multilink PPP
What is Multilink PPP?
What is BACP/BAP?
Call Routing While One Call Is Already Connected
 Dynamic Bandwidth
Multilink PPP Configuration Options
Understanding
Allocation
 Understanding VPNs
Pptp
Network
 For Windows Dial-Up Networking Users
 Before You Install
Hardware Description Installation
Package Contents
Isdn LAN Modem
 Front Panel LED Description
Front panel provides the following LEDs
Color Description
 Installing the Isdn LAN Modem
Description
Before You Begin
 Installing the Isdn Cable To install the Isdn cable
10BASE-T Ethernet Port
 Common scenario, is as follows
10BASE-T Hub-to-Hub Connection
 Telephone standard, their operation is not guaranteed
Analog Equipment Connection
 Installing the Power To install the power cable
Wall Mounting the Isdn LAN Modem
Cable
 Using Rubber Feet and Stacking Clips
Using Stacking Clips
 You may be prompted for your installation disks or CD-ROM
Setting UP TCP/IP for Windows Macintosh
TCP/IP Setup Using
Windows 98
 Select Network Component Type Dialog Box
 TCP/IP Setup Using Windows 98 and Windows 95
 Have not already set up TCP/IP, do the following
You will need your Windows NT 4.0 installation CD-ROM
Windows NT
 TCP/IP Setup Using Windows NT 4.0
 Network Protocols Group Box
 TCP/IP Setup Using Mac OS 7.6 or later
 From the Network group box, click Network Setup
Select Unlisted or Update Protocol and then click OK
 TCP/IP Setup Using Windows 3.11
 Setting UP TCP/IP for Windows and Macintosh
 Before You Begin
Configuring the Isdn LAN Modem
Typical Configuration
Displayed on your computer
 Addresses
 For Windows 98 and 95 Users
For Windows NT 4.0 Users
 For Macintosh Users
Uncheck Enable Automatic Dhcp Configuration
You are asked to restart your computer Click OK
For Windows 3.11 Users
 Configuring the Isdn LAN Modem for the Typical Configuration
Click Continue
 Set Password Window
 ISP Wizard Window
 Click Continue
 Click Continue
 Main
Isdn LAN Modem WebWizard Main
 Isdn LAN Modem Main
 Configuring the Isdn LAN Modem
 Advanced Configuration
Main configuration page, do the following
 When to Select ISP
Direct Connection to an ISP
 When to Select Private Network
Setting Up a Connection to the Internet
To an ISP
 ISP Service Provider Selection Window
 Setting Up Additional Service Providers
 Setting Up a Connection to a Remote LAN
 Private Network Service Provider Selection Window
 Advanced Configuration
 Setting Up Additional Service Providers
 Editing Service
Provider Profiles
 Restricting
Accessing Service Providers
Configuring Your LAN
Workstations from
 IP Address and Subnet Mask
Enable Dhcp Server
Enable NetBIOS Filtering
Local Domain Name
 Changing Data Call Parameters
 Disconnecting an Automatic Data Call
Disconnecting a Manual Data Call
Minimum Call Duration
 Connect/Disconnect Threshold for the Second B Channel
Connect Delay
Disconnect Delay
Call Parameters
 Default Voice Call Routing Configuration
 Addresses
Selective Password
Reserving Dhcp
Protection
 Isdn LAN Modem, do the following
Password
Changing Your
OfficeConnect Isdn LAN Modem Isdn Information Sheet
 Isdn Parameters Screen
 LAN Modem Remotely Following
Configuring the Isdn LAN Modem from a Remote Location
Configuring the Isdn
Via an Isdn Modem
 Click TCP/IP Settings
 Advanced Configuration
 Supplementary Voice Call Services
Supplementary Voice Services
Descriptions of each supplementary voice service follow
 Waiting
On port 1 and disabled on port
Call Waiting
Click Isdn Parameters
 How Do Do This
 Caller ID
Caller ID Date and Time
Go to the Isdn LAN Modem’s main page http//3com.oc.lanmodem
 Flexible Calling
Be enabled on your second telephone number as well
To enable or disable Flexible Calling, do the following
Isdn LAN Modem
 Received or have placed the first call
Call Conference
Three-Way Calling
Order to activate Call Conference
 Call Forwarding
Through the Isdn LAN Modem
Reminder that Call Forwarding is still in effect
 Supplementary Voice Call Services
 Placing a Call
PLACING, Receiving Disconnecting Calls
Placing Calls
Automatically
 Placing a Call Manually
To an Existing Service
Manually
Provider
 Placing Multilink PPP
Participating in a
Temporary Call
Calls
 Automatically
Disconnecting Data
Calls
Manually
 Idle Timeout
Seconds, a second B channel is added, if not already in use
 PLACING, Receiving and Disconnecting Calls
 Troubleshooting Maintenance
Unauthorized opening of the unit will void the warranty
 Instructions to resolve the problem
Monitoring LEDs
 LED State Possible Cause Solution
LEDs
B1/B2
 Solutions
Evaluating Symptoms
Solutions
Symptoms, Causes, and Solutions Possible Cause
 Symptom Possible Cause Solution
 For call coming up
 To Use two B Channels
 Enabled on your Isdn line
 Negotiation will not be successful
 Information
Isdn LAN Modem Resetting the Isdn LAN Modem
Finding More
Contacting Technical
 System
System Statistics Description
 Isdn Line Information Description
Information
Call Information
Current Call For This Call Information Type Description
 Understanding Last Call Information
For This Call Last Call Information Type Description
 Service Provider Information Description
Provider Information
 Networking Primer
Example of a LAN
 How does a LAN connect to a WAN?
 What is a network?
 What is an IP Address? What is a Subnet Mask?
Subnet Mask
 What is a network?
 Appendix a Networking Primer
 Using the Custom WEB Browser
Configuration and information Web sites
 Internet Explorer
Using Favorites
Installing the Custom
Browser
 Isdn LAN Modem Factory C Defaults
 Appendix C Isdn LAN Modem Factory Defaults
 Refer to for the Isdn LAN Modem specifications
Power
Environmental Operating Range
 Year 2000 Compliance
 Ordering Isdn Service
EZ-ISDN 1A
 This completes the procedure for ordering your Isdn line
 Limitations of Isdn Ordering Codes U EZ-ISDN 1, V
Simultaneous Voice Data on the Same Telephone Number
 Numbers For Lucent Technologies 5ESS Switches
For Siemens Ewsd Switches
Call Forwarding Variable -- for Call Forwarding
 For Nortel DMS-100Switches
 Capabilities
Table of Isdn
Ordering Code
Codes for use with the Isdn LAN Modem
 Glossary
Channel to call
 Firmware IP address
Kbps Layer
 Glossary
 Glossary
 Index
127
 UDP
 3Com Corporation Limited Warranty
 Declaration
 Canadian Notice